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About innocent_man

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  1. UPDATE: Thanks to a thread on CAG which is here http://www.consumeractiongroup.co.uk/forum/showthread.php?463176-Three-Mobile-Help-Required An Email was sent to Three Executive Team on david.dyson@three.co.uk 30 Mints after this email, a customer service person from Three Called my friend, apologies about yesterday incident and cancelled the contract. He also send an email telling my friend that a complaint has been raised against the particular cancellation team member for lying and not cancelling the contract yesterday. So basically thank to CAG team and all members
  2. I was not sure if I can do that or not. But since everybody is naming and shaming I would like to say it is Three UK. But same time I would like to say that I am with Three from last 5 years and customer service was always very friendly and even on this incident the customer service was polite and helpful. It was cancellation team who lied and refused to cancel the contract.
  3. Hello Everyone, I recommended a friend to buy a SIM only contract from the same mobile company I am using to have more data on less price. She called the mobile company and took a SIM only contract. Unfortunately the service of this particular network is very bad in her home area and she only gets 1 point on Signals bar, which make it very difficult to make and receive calls or use the 4G service for internet. Following is the contract details. Order: 11/04/2016 Post Date: 12/04/2016 SIM Arrived: 13/04/2016 Contract Start: 13/04/2016 She called the network provid
  4. I was searching over the internet regarding this matter and find this link helpful. So basically I can ask them to disconnect me or cancel my contract.
  5. hi all, Today I received a letter from Virgin Media broadband telling me that my bill will be increased by £1.75 from 1st of November. I install this broadband about three months ago. I choose the plan which will be unchanged for 24 months. Not the one which is half price and then jump into £30 per month after 12 months. So my question is can Virgin media do this? I heard in past that offcom change its law so mobile phone comapnies can't charge more mid-contract. Is this the case with Broadband also? I have 50MB broadband and I am paying £28.50 already for it. thank
  6. I realized that mistake , I am in London. I Just read the Local authority webiste and it says that 30 Mins parking is free in that car park to help local business. To display ticket for that 30 mints is not mention.
  7. a person who is so stupid to press machine button to get free ticket will keep invoice? I doubt that. but i will ask him.
  8. Taken from a nidirect ebiste about code6 "Contravention code 06 shall be used for non-goods vehicles (cars, motorbikes, etcetera) seen to be parked in a pay and display bay without clearly displaying a valid pay and display ticket, or have a valid cashless parking event. A five minute observation period will be applied to allow customers adequate time to purchase a pay and display ticket and/or to establish whether loading/unloading is taking place." this vehicle was only observed for 3 mints.
  9. hello everyone, my brother went for shopping this morning on my car and park in local shopping car park which is provided by local authority with 30 mins free parking. There are pay and displays machines, so everyone who want to park there for 30 mints or less, can press the button and machine will issue a ticket for 30 mins free parking. my brother dont bother to press the button to get the free parking ticket so he got a PCN. my question , is there any chance to get rid of this PCN by saying that the car park is free for 30 Mints, he only went to shop for three mints and he
  10. Hi everyone, I am sorry if this is not the right section. I am working as a self employee for last 10 months in London area, before this I was working as an employee for a company for three years and I have P60 and pay slips etc. Fortunately I save some deposit to buy a home, this Monday I call my bank and ask where I stand for GOVT help to buy. The bank lady check everything like my expenses against my income etc. After talking to her senior she said the bank cant offer me mortgage now because I need to be in self employment for atleast 2 years and I need to show them tax r
  11. Today the Mercedes head office sent me an email explaining why they reject my claim. But it was the same reason which was told before. They guy also give me details of http://Www.motorcode.co.uk So if I believe I have case (which is two years parts warranty) I can contact this independent body for help. Have any of you had experience of motorcode.co.uk? I went to citizen advice and their website also had information about motorcode. Any help out there? My plan is to pay for repair now and bring the car on the road and then deal with Mercedes. Is it
  12. You were right. Brentford dont want my custom. Just wasted my time. You wont believe me.I sit in dealers reception are and call the head office. I guy told me you 150 percent have the warranty.*I tell this to service care. He went to manager who call merc and tell them this car is too old (6) years so no warranty.*The head office call me from Germany no. And told me that high command told us that there is no warranty.*Can you believe? The dealer went extra mile to pull my legs and let the merc call me directly and told me that there no warranty. Same time the guy who was calling me from
  13. Long time since I open this thread, they sent me letters for 6 months and then never heard of them at all.
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