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About SteSE

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  1. Should they not publish they're abroad roaming charges? It's sharp practice to charge so much and one that a responsible provider should, i feel, make you aware of. I didn't cancel the DDM, just claimed back the 2 DD that they took. I thought i would be in a better position to negotiate with the cash in my bank.
  2. Think the main thing is if you are on the electrol roll or not. I've got bad credit and the first time they wouldn't clear me due to not being on the electrol roll, signed up and got the contract fine.
  3. Following a recent holiday to Dom Rep i came home to be greeted with a MASSIVE phone bill. I didn't make any phone calls whilst i was away so was surprised to see the £700 bill. The charges we made up from Data Charges. They bill said that i was averaging 91 hours of data charges per day. No obviously that isn't possible and when i spoke to my provider they said that that was the only way they could make the cost fit the week i was away. I've paid the bill by direct debit, it actually spanned across two invoices. A month later on and i claimed back these direct debits under the direc
  4. Hi, Those lovely beings at lowells have placed a default against my name. They are unable to prove of any debt. I imagine that this debt was sold to them in error however they have still placed a default against my name. Could anyone please advise the steps i can take to have this default removed and claim for consquential lose because of it. You help and guidance is much appricated. Thanks
  5. Thanks for your reply, it's all going on at the moment! After a 45 minute slog with a helpful representive my holiday has been re-instated. I have to admit i did nearly loose it at one point, the reality of loosing over a grand, no holiday and a desperatly upset girlfriend with no joint christmas or birthday present did nearly push me over the edge. That said the holiday is now booked and they have taken the balance. Dom Rep here i come!
  6. I have contacted o2 directly now about the information, or lack of it, from my SAR. This has seemed to provoke a good response and i am awaiting their final view. If it transpires that they didn't send me all the information help about me on the SAR i may have a bargining chip. Lowells have not contacted me. Anyone know if a SAR includeds recorded phone calls?
  7. I booked a holiday with Thompson via the internet. I paid the inital £100 desposit when booking just before Christmas. I paid another £1000 on February the 2nd and told the representive that the final payment would be made early march, despite the holiday due to take place on March 16th he said that this was fine (total holiday value circa £1600). Between February 2nd and today i received the flight tickets, detailed flight information/pick up information and a free guide book. When i called today to make the final payment i was told that the holiday had been cancelled due to non payment
  8. Thanks for the reply ODC and your help with the BPO letter, if i could buy you a drink i would. I'm really ****ed off that they've put a default against my name when i don't owe any money, why are they allowed to do this! I'm not an unreasonable guy and if i owed the money i'd pay it, fact is i don't yet am being hounded and punished for a debt i don't owe. I need confirmation on the letter i drafted above so i can get this default off my record. Re Agent Moulder, i could do that but it still wouldn't get the default off my back and if anything probably make me look guilty. I ow
  9. Good morning all, My continued thanks to all that have assisted with this matter. A bit of good news today i suppose, today I received a grovelling letter from BPO collections apologising and confirming that they had "closed the account and returned to Lowell Financial". Furthermore they have provided an 0870 number for legal advice...how kind. This has inspired me to attempt to bring closure to this matter once and for all and also strengthens my belief that if indeed the claimed debt does exist, Lowell's couldn't prove it anyway. There is a default on my credit file in relation to
  10. I currently have a case with Lowells that i to the best of my knowledge is unlawful so would be delighted to provide details.
  11. Do i need to be notified that O2 have sold the debt and my details to Lowells???
  12. ODC my thanks to you for taking the time to write that and read through my thread. Thank you Reading another thread on here regarding Lowells i have never recived a NOA let alone agreeded to any such transaction. Yet Lowells have placed a default on my account which, if i understand correctly, they are not legally allowed to do and i am in a position to now threaten them. Oh how the tables (hopefully) have turned. This bloody debt doesn't even exist My thanks again to every member who has helped. It really is appricated and without knowing about this forum it's easy to pay and
  13. Belive it or not this is still dragging on. I've not had any further communication from Lowells since sending my letter in August last year. In this letter is asked for proof of the debt which has not been provided. Today i get a letter from BPO collections which follows the same sort of line as the previous letters from Lowels and their red debt collection department. Basically pay in a few days or we're taking you to court. Proof has still not been provided that this debt actually exists and furthermore no proof that any debt has been solded to Lowells/Red Debt/BPO Why are the
  14. Despite two written requests for Lowells complaints proceedure i've not had one, after 42mans letter i've not had any contact with them at all! I know i shouldn't pay anything to them but this is effecting my credit score and restircting my from getting credit that i need right now! Are they allowed to place a default on my credit file when it would appear they can't confirm the debt.
  15. Bit small actually, this link should take you to the full size version http://i17.photobucket.com/albums/b73/5t1g/balance.jpg
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