Firstly let me apologise for having to write this thread in the first place; I only found this forum a day or so after having written to PCN (NW) Ltd to appeal against a PCN they issued against my car 2 weeks ago. I am annoyed with myself for doing this as it means they now have my address & that I've admitted to the alleged contravention.
I will briefly outline the situation, then I would be very grateful if any one could offer advice as to the best course of action.
We went to see a film at the cinema, the car park was packed full & so, with nowhere else to park, we parked on a paved area towards the rear of the car park. Upon returning to our car, the PCN was on the windscreen. Ironically, we had parked right next to the PCN company's sign that does indeed state you cannot park outside a designated bay.
Perhaps nievely, I penned the following letter in the hope that they would drop the issue...
Dear PCN (NW) Ltd.,
In relation to PCN #####, which was issued against my vehicle on 2nd July 2008, I wish to appeal against your decision to levy a charge for parking ‘outside the designated space’. On the evening in question, I was a customer at the St Helens Cineworld cinema. Upon arriving at the car park, it was evident that there were no parking spaces available other than those designated for disabled customers. Not wishing to prevent such customers from using these spaces, I decided to park on one of the block paved areas towards the rear of the car park. Can I stress that at that moment there were no other available spaces to park in the car park. I do not consider that the manner in which I parked led to any vehicles being obstructed, nor was it dangerous. Therefore, given that the car park was at maximum capacity at the time, I feel that some discretion should have been used by the parking attendant, and hence I am asking that you retract the PCN.
I am a regular customer at various establishments within the leisure complex that is served by the car park. For example, I frequently visit the Cineworld cinema and have dined numerous times at the Pizza Hut restaurant. I am sure you can understand that repeat custom is a very important source of income for such businesses. In the current financial climate, it is not always easy to find the money required to fund non-essential activities, and as such these businesses should place extra value on the custom they receive. Therefore, I consider it unacceptable that you should levy a fine for going out of my way to give my custom to a business on the leisure complex. This certainly does not make me feel like a valued customer. Should you decide not to retract the PCN in this instance, I shall have to strongly consider whether to provide my custom to businesses on the leisure complex again.
I look forward to learning of your decision on my appeal against this particular PCN.
OK, a bit embarrasing I know! Today I received the following letter from PCN (NW) Ltd. (I've also scanned the original ticket)...
Can any one suggest the best thing to do next?
Thanks in advance to any one who reads &/or replies to my thread.