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Everything posted by jista

  1. Hi Medievil Yes m8 i have questioned the dealer they said they did not no about the DPF problem when they sold me the van now i no thats a load of bollocks, and no i have never paid for any of the work they have carried out. Me and my solicitor have a meeting on the 26th of this month with a sales executive from MB but i no i wont get far with them BUT in the last 3 years i have had a load of problems with the dealer which has cost me thousands in lost revenue and stress, so the point i making is i want MB to see what kind of dealer they are and how they treat there customers then if i
  2. So shall i take it you are talking about the dealer and not me !!!! If so do you think the law should let them get away with that (but then again what law)
  3. So basically what that means is people who tell them (DEALER) their intended use of the van or car does not in the slightest matter.
  4. Hi guys After reading this post with great interest can i point out my issues. In 2008 i went to buy a new van i looked at different vans and the only one that was for me was a MB, thinking this will last the rest of my working life. So i approached Bell Trucks and enquired about the sprinter and asked them can this van carry the weight of a 600 ltr reach & wash system and ladders and cleaning equipment (basically my job is window cleaner) i work in the newcastle, sunderland areas and i was quite strong what my job was, anyway the reply was that this van will last you for yea
  5. Hi m8 the people who informed equity red star to decline my claim was a company called absolute customer in my eyes not nice at all
  6. Hi m8 ye its just with equity red star when i found out the transponder was different and also the time period the vehicle was stolen so i went on net to find out if it has happened to any one else and it led me here i tried to email moomin but got no reply
  7. Hi m8 not in some many words but yes they did say they assume there is a third key is in operation and the vehicle could not be stolen in 30 mins it would take an hour and you would need hammers chisels and stuff and it would make lots of noise and it would arouse suspision what a load of crap even i no that:(
  8. Thx 4 the reply Yes m8 i have written to both the chief executive of equity red star about this and the chief of absolute loss adjusters then if i get no joy i will go to the financial ombudsmun and hope i can salvage something
  9. Hi m8 ye they have declined it on the grounds that they assume there is a third key and it was used to steal the vehicle and the vehicle could not of been stolen in 30 min period u would need to see the report because some of it is a load of rubbish m8
  10. Hi m8 its as i feared the loss adjusters have writen proof that the transponder in key 1 which is the used key has a 1996 transponder in it which is a fixed code, key 2 which is unused key has rolling code so they are assuming that there is a third key in operation, was used to steal the vehicle, so what they want is me to come up with an explanation why the key transponder has been changed (that i can't answer) but i was thinking the other day and i remembered that early this year i had an employee which was sacked for bad time keeping was insured to drive the transit one day he finished work
  11. Hi no never changed my story there is nothing to change you see the thing is this has never happened to me before so i don't no how it works i pay my insurance so i expect to leave it to the experts i did not expect any of this
  12. Hi there was no video footage the police has stopped there investigations so phoned equity red star yesterday they said they had the report in front of them and they were going to put it to the underwriters because there was a problem with the report which (absolute stated the loss adjusters) and he explained the problem to me and said the vehicle was left unlocked and the keys were left in it also but that was not the case the vehicle was locked, so they said i will get a decision early next week i have already been in touch with the financial ombudsman and a solicitor and he said it sounds l
  13. Yes it is advertised that there it is but its a dummy sign
  14. Ohh ye sry forgot to mention it was stolen from my place of work
  15. Ye thx i will do that and yes its true i went also to buy a new van costing an arm and a leg just so i could keep me going waiting for the insurance to coff up so i could replace my machine but what i cant understand is (if if that is i did do an insurance job on me van why hand in both sets of keys the correct one's to i might be silly sometimes but i not stupid if you no what i mean) ohh ye and to put myself out of buisness and lose my home i just cant understand it
  16. Hi thanks for the reply the fobs and keys are the correct one's but what they are saying is that the transponders in the keys don't match each other so one of the keys wont open or start my van and also they said ford checked them and said so to but both keys work on my van but it has not be recovered yet so them saying that this means my biz will go down the shoot i just have not got the financial backing to replace the machinery that was in the van and thats what makes me my living.
  17. Where are my manners sry and a big hello from the northern geordie
  18. Hi m8 i hope you have gettin sorted out because i have had the same thing happen 2 me could u let me no how things went on ty m8 email=jimbuzz11@yahoo.co.uk
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