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DOTCOM

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  1. I n March I received a letter from LMC advising that on or after 10th April 2010 the servicing of my loan will transfer to Capstone. I then received letter from Capstone saying they had taken over account on 17th My 2010. I have received 1 statement from Capstone dated 13th Sept showing £255 added to account, for arrears management fees.
  2. I received a letter on 17th May 2010 from Capstone stating that they have now taken over my account and they gave me a new account number. They informed me that they are now the new loan server and all correspondence must go to them.
  3. Yes I have them, so I need to send lette to them even though Capstone now own account?
  4. Thank you so much for your reply. This account was with London Mortgage Co. before Capstone took over. When LMC had account arrears charges were £30 they jumped to £85 when Capstone bought account. Can I claim any charges added by LMC as well as those added by Capstone.
  5. I am really worried about this loan now. Capstone will not change the payment date until I send three wage slips showing date I get paid 3 bank statements and a letter from my employer. I am sick of telling them I and my husband are sefl employed. To top this they are adding £85 per month arrears management fee, I was only £314 in arrears now I am £750! I feel they are purposely pushing up arrears. Any advice please?
  6. Hi, how did you get on with these clowns, I am having the same sort of trouble, they won't change my payment date to the end of the month so my arrears are escalating.
  7. Thanks for the reply, do you know if anybody has had any success with Capstone?
  8. Hi, can anybody tell me whether they have been successful claiming arrears charges from Capstone? We have a secured loan which was taken out with London Mortgage Company in 2003, I am already fighting them for PPI. Due to my husband becoming unemployed we have fell into arrears with the loan. I have an arrangement in place to pay an extra £40 per month. In July I paid £240 (£200 the contractual payment £40 arrears) I confirmed with the person who took the payment that the arrears were now £382.08 Today I have received a letter stating arrears are now standing at £750!! I queried this and was told it's fees and charges which are added when an account is in arrears,Apparently even though I pay the amount due each month because I do not pay on the correct date they charge. Can anybody help?
  9. Hi, can anybody tell me whether they have been successful claiming arrears charges from Capstone? We have a secured loan which was taken out with London Mortgage Company in 2003, I am already fighting them for PPI. Due to my husband becoming unemployed we have fell into arrears with the loan. I have an arrangement in place to pay an extra £40 per month. In July I paid £240 (£200 the contractual payment £40 arrears) I confirmed with the person who took the payment that the arrears were now £382.08 Today I have received a letter stating arrears are now standing at £750!! I queried this and was told it's fees and charges which are added when an account is in arrears,Apparently even though I pay the amount due each month because I do not pay on the correct date they charge. Can anybody help?
  10. LittleDotty pm Ell-enn she is fantastic and will give you all the help you need - good luck with these terrible people.
  11. Well done Dan, you have obviously put a lot of effort into fighting this shower and it is very clear you are not just dodging your financial obligations. Like many on this site you just want to be treated fairly. I don't want to dampen your spirits but sometimes the FOS are like toothless tigers and your only course maybe the courts. If all else fails let Welcome take you to court then you can hit them with everything you have got - Good Luck with this!
  12. Hi Dan this is how to work out APR as far as I know, maybe somebody will correct me but here goes, lets use your first loan as an example take the full amount of loan £4939.37 over 3 years with monthly payments of £193.79 multiply monthly payments by number of months over life of loan £193.79 x 36 = £6976.44 divide total by original amount of loan £6976.44 divide by £4939.37 = 1.41 Move decimal point 2 places to right to convert to a percentage = 141% Divide the percentage by number of years 141 divide by 3 = APR 47% Hope this helps
  13. The property is in both names and they have both paid to the mortgage but to be honest my daughters partner has not contributed much more ie council tax gas elec food and clothes for for grandson. He is demanding a fifty fifty split!
  14. Hi everyone, just wondered if anyone out there can give me some info. My daughter and her partner are separating after 20years together.They have never married. They have a joint mortgage, their son is thirteen and he will go to live with mum. The split is not amicable with my daughters partner demanding everything he can get. Just wanted to know when the house is sold does any profit have to be split equally or will my daughter be entitled to more because she has to provide a home for my grandson. Many thanks
  15. DOTCOM

    Style Card

    I have just sent letter so I will keep you posted - many thanks once again:)
  16. DOTCOM

    Style Card

    Thank you so much for your help.
  17. DOTCOM

    Style Card

    Thanks for the reply. Sorry if I seem thick, is the arguement the same as for credit cards?
  18. DOTCOM

    Style Card

    Hi, could anybody help me put together a letter to reply to style card. I requested refund of charges £360 plus interest of £44.45 They replied as follows, 'The office of fair trading restricted it's investigation to credit cards and has not consulted with Style Financial Services in relation to other products including store cards...' They have however offered to refund £64 the difference between £15 (which I was charged) and £12 in accordance with the OFT guidelines. I don't want to accept their offer but not sure how to word reply, any help appreciated.
  19. Regarding the charge on your house have a read of this it might be useful 105. Form and content of securities. — (1) Any security provided in relation to a regulated agreement shall be expressed in writing. (2) Regulations may prescribe the form and content of documents ( “security instruments ”) to be made in compliance with subsection (1). (3) Regulations under subsection (2) may in particular— (a) require specified information to be included in the pre-scribed manner in documents, and other specified material to be excluded; (b) contain requirements to ensure that specified information is clearly brought to the attention of the surety, and that one part of a document is not given insufficient or excessive prominence compared with another. (4) A security instrument is not properly executed unless— (a) a document in the prescribed form, itself containing all the prescribed terms and conforming to regulations under subsection (2), is signed in the prescribed manner by or on behalf of the surety, and (b) the document embodies all the terms of the security, other than implied terms, and © the document, when presented or sent for the purpose of being signed by or on behalf of the surety, is in such state that its terms are readily legible, and (d) when the document is presented or sent for the purpose of being signed by or on behalf of the surety there is also presented or sent a copy of the document. (5) A security instrument is not properly executed unless— (a) where the security is provided after, or at the time when, the regulated agreement is made, a copy of the executed agreement, together with a copy of any other document referred to in it, is given to the surety at the time the security is provided, or (b) where the security is provided before the regulated agreement is made, a copy of the executed agreement, together with a copy of any other document referred to in it, is given to the surety within seven days after the regulated agreement is made. Reading this I take it that if there is no PROPERLY executed agreement or in your case no agreement at all they cannot hold a charge over your property. What do others think?
  20. Hi Dan, I am no expert but reading over your thread you have a very good reason for putting account in dispute. 1. You paid for SAR and CCA they did not comply. 2.You have tried every route possible to get Welcome to produce agreements which would show you amounts rewritten to each new agreement and perhaps go some way to explain why you owe the amount they say and why your balance has never reduced. As I see it you are working blind,they can say you owe anything but will not provide any proof. Just tell the FOS exactly what you have told on your thread, send them copies of all correspondence which has been sent to, and received from welcome. I think you have a very good case. Good luck I would really love to see you beat these predators.
  21. Hi Dan, I can't see that it would do any harm to write to Welcome with proof that 2004 loan is settled and request that they remove charge. These idiots are so confused with the way they run things you might just get lucky.
  22. Thanks so much for your very helpful reply, the laptop is not at her address.
  23. Do you advise sending SAR and CCA request, is it worth chasing charges on the account to try to reduce balance, I am prepared to do whatever is needed to sort this out but I don't want to make the situation worse.
  24. Thank you so much for your speedy replies, will do as you advise. Just need some help regarding sorting out the account because I know from this forum they will not let us pay small amount to clear debt and if they add charges each week this situation will escalate. Any further advice greatly appreciated.
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