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About csc2ya

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  1. Thanks....I've now paid and had an e-mail confirming the address should now be active....however, the webmail client says the username or password is incorrect. I've copied and pasted the login from the new account e-mail to ensure i'm not making a typo,but it still says the login or pass is wrong.
  2. I must have never actually completed the registration then. Now I think of it, I believe I was having problems with my bank account when I tried to register it, and the payment was declined. Is there any way of having the username released so that I can register it?
  3. I'm having an issue logging into my CAG Webmail account. At first, I wasn't 100% sure i'd ever paid for one, but on attempting to register it said the name was already taken. To the best of my knowledge, I am the only person that would ever use the username I chose. I won't post the full address to avoid spam bots picking it up, but it would be the same as my username on here, and would have had consumeractiongroup.co.uk as the domain. I did send a message via the technical help form a few days ago, but have yet to recieve even an aknowledgement that the message has been recieve
  4. I'm wondering whether the sale of goods act would apply to this. I've got an xbox 360 core system that I purchased just after launch (early 2006 I believe). I've spent quite a lot on the system (games, accessories, xbox live gold membership), and naturally, I expected it to last a long time. However, today when I was trying to get my external harddrive working on it to store content, it locked up. I then rebooted it, and got the red ring of death (3 segments on the ring of light round the power button flashing, and doesn't get as far as initializing the video card etc). I've tried th
  5. Unfortunately, i'm not able to view my bill online, as I don't have an account I can use for the direct debit (CPW insist on payments by direct debit to get an online account so you can view bills online) I have got an account I could use, but due to previous problems with the bank that provided it (having JSA wrongly taken from the account to cover charges....now resolved), i'm no longer using that account at all. I have a savings account with another bank that i'm using for everything, but they won't give me a debit card, or the ability to pay via direct debit from the account.
  6. Just a quick query on whether what carphone warehouse are doing is legal or not. I'm in an 18 month contract with them on o2 at the moment. I've had problems in the past with regards to payment meaning the account was suspended, but they've been resolved, and i'm now making regular payments. However, what CPW have started doing, is producing the bills at the beginning of the month, but not sending them out until towards the end of the month (I assume they're sending all customers bills out on the same date, regardless of the date they are actually generated). I am currently
  7. Final post on this: I recieved my latest statement last week, and there are no charges on it. I'm not going to close the account or use it in any way though. I figure them sending out statements every 3 months will eventually end up costing them more than they took and eventually refunded.
  8. I thought I posted the result of this....obviously not. After sending them the letter saying what had happend, they refunded £100 which has put the account back in credit. They've taken two charges since then, but only of about £1 each, meaning it's still in credit. So I think this is the end of it finally. I'm not going to do anything further with the account, including going through the hassle of closing it. I'll just leave it how it is and not touch it at all.
  9. I do already have another account with another bank that is used for everything now. This other account is a savings account, so I cannot go overdrawn on it. Nothing is being done with the abbey account now, either taking money out, or putting money in. The only activity on the abbey account now is due to them taking these charges every month.
  10. My last post wasn't the end of it unfortunately. They added on charges while the account was suspended. I used what money was in there to pay a couple of bills, without knowing about the charges. The charges then hit the account, and took it overdrawn again (not by much....only about £5), but again, it's caused this cycle where they take money to cover the (in their eyes, unauthorized) overdraft, which takes the account further overdrawn, and causes more charges. I sent a letter to them last month, explaining again, that I am not willing to pay the charges, and also am not in a posit
  11. I haven't updated this for so long as Abbey were taking ages to reply and decide what they would do. It had got into a cycle eventually, where the account was overdrawn, and they were still allowing payments to go out, but then refunding them the next day, and charging me for the privaledge. After a while of me refusing to pay what they said I owed them, they put a bar on the account, and started sending letters saying I owed them money blah blah. I replied to these and disputed that I owed them anything, on the basis that the only money going in to the account was the JSA, and legal
  12. The phone was finally reconnected on monday afternoon, but carphone warehouse hadn't updated their system yet. This was finally done on tuesday, and everything now seems to be working properly apart from mobile internet (which i'm not bothered about) Strangely, my pin for customer services was reset, meaning it was rejected when I phoned up to check I was on the right priceplan. It's all been sorted out now anyway.
  13. I've just phoned o2/cpw again as it's still not been reconnected. I was told that they could see a note on the account that it had been sent for reconnection, but the manager who sorted it out wasn't there at weekends so they weren't able to check. Apparantly, the person I spoke to just now has contacted o2 and been told that it will be reconnected. However, this will likely happen on monday or tuesday now apparantly, meaning i've effectively got no phone until after the weekend. I have got a PAYG sim that I can put in the phone, but of course all my friends and relatives have t
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