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About Rickoza

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  1. Hi My wife was seriously assaulted at her work 2.5 years ago. After a huge amount of hassle, delays, and mis-handling of information, she was eventually awarded £1000. Initially, the claim had been rejected due to lack of a Police report - which had already been provided - and we had to appeal that. My wife suffered soft tissue damage to her wrist, a patient had violently grabbed her, pinned her down on a desk, and held her there for quite a while before being subdued. She was off work for 6 months, suffered PTSD as a result of the assault
  2. Thanks for your reply. As tempting as that is to do, we no longer have the keys and given the nature of the reason we had to leave believe me we are fearful of going near the house so unfortunately it's a no-go. I'm not looking to simply get out of paying for it, I was just curious as to if it is part of the fixtures and fittings of the house, would that not be included in the sale?
  3. Can anyone please advise? Would greatly appreciate if they could.
  4. Hi We took a year's tenancy agreement with a private landlord in July this year. Initially the landlord seemed a very nice man, things were going well until about 2 weeks ago the power to the flat completely failed at about 8pm at night. I called the power supplier who stated it wasn't their issue as the power to the flat was fine. Upon calling the landlord, despite having a young son, he flatly refused to have an emergency electrician come out to the flat and left us with no heating or power overnight (all-electric flat). The next morning his appointed electrician claimed to have a
  5. Hi We were quite literally forced form our home of almost 10 years by violent, aggressive neighbours who made our life such an absolute misery both my wife and I were off work with stress for long periods of time, my daughter and my son suffered health problems, and we were left with no alternative but to voluntarily surrender our keys back to HBOS in July. It was a concerted effort by 4 families, 2 who had family members arrested for threatening behaviour, and we are now left with picking up the pieces. Some 3 months later we still have not heard from HBOS and are receiving through t
  6. Thanks. The problem isn't even with next door really, it's this guys' father who insists on complaining and trying to tell us what to do and he lives 100 yards away! He's the real problem not our neighbours which complicates things I think.
  7. He's completely unreasonable and every discussion with him is absolutely pointless, he refuses to listen. I guess we speak to a lawyer?
  8. Hi Both ourselves and our neighbours have bought their houses. We had Sky out to fix the dish on the chimney recently and our next-door neighbour's father, who lives 100 yards down the road, suddenly appeared and was aggressive and obstructive when the Engineers were attempting to do their job. It's not the first time this father has caused hassle, he's been aggressive and threatening before. His son really isn't any problem but for some reason his father seems to think he can object to anything we seem to do even like parking on the communal space by the road. Is there anything we can do
  9. Ok thanks, is there a template letter I could use for this, want to word it properly. Felt really threatened when I was in there, and whilst they probably wouldn't have done anything you just had this seriously uncomfortable feeling the whole time I was there.
  10. I've tried a few times, unfortunately it seems to just retain the original settings. Sorry about that.
  11. I purchased a car from a Used Car Dealer in Glasgow at the end of March. It was paid for by debit card, full cost up front (£695). The seller claimed to be "just working there that day filling in", turns out he works there all the time sourcing cars for them. As soon as I drove it I noticed the spedometer didn't work, neither did the odometer, and pointed this out - I was told to bring it back the next day as they could do nothing about it and it would be "okay to drive, just judge your speed by the rest of the cars on the road"!! As I drove home (about 20 miles away) the car began to comp
  12. Just heard about this... CAMPAIGNERS have condemned a price rise on mobile phone contracts worth an estimated £52 million from telecommunications giant EE. • EE price rise condemned by consumer campaigners • 3.3 per cent hike criticised as users will potentially see prices go up mid-contract Everything Everywhere announced the 3.3 per cent rise on Orange and T-Mobile contracts to take place on April 10 and May 9 respectively. Consumer watchdog Which? said it was a natural assumption by customers that a “fixed term” contract also meant fixed prices. Which? executi
  13. Says in the letter "as your account is now managed by Debt Managers". I imagine this to mean that Shop Direct no longer own the account. Should I therefore phone them and demand the money is sent to us instead?
  14. Had a PPI claim against this lot (was an Additions catalog account) and they've written back now with a final answer. It's been found in our favour, however, as the account had gone to Debt Managers 3 years ago (effectively closing the account I'd have thought), they are sending more or less all of it to them to settle the account. Now, is this right, can they do that or should they not be sending it all to us firstly to decide what to do with it? Would appreciate advice please. Edit - should be Shop Direct - sorry!
  15. Got a letter yesterday to say Picture Home Loans have had liquidators appointed (Deloitte and Touche). It went on to say they believe Picture have no funds to pay compensation for any claims against them now. Wondering what that all means now.
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