Jump to content

Meldrew2

Registered Users

Change your profile picture
  • Posts

    79
  • Joined

  • Last visited

Everything posted by Meldrew2

  1. I wouldn't bother pursuing Swinton. After all, reading your other thread, the car's been reposessed anyway. Eh - birde - you're in a bit of a mess, aren't you. Hope things improve for you soon
  2. Wasn't the £30 supposed to be a TEMPORARY arrangement? The return of goods order was lifted based on you paying £60. You then started missing payments, then halved your offer. By not paying £60, you left it wide open for them to continue with the order.
  3. It's quite feasible that the TV is not faulty. The symptoms you describe (jamming in standby mode) is often caused by a "dirty" mains supply, caused by items such as a badly suppressed fridge pump, vacuum cleaner motor, central heating pump, or fluorescent strip light, or indeed sub-standard house wiring, and can be suffered by any microprocessor equipment. Try fitting a mains filter / suppressor plug.
  4. Simplest answer - return the PC and get your refund. Then, and only then, chase the £12. That way you've already got most of the money and you can go buy another elsewhere. Send a LBA - and issue court proceedings if necessary - under SOGA which makes collection of faulty / incorrect / wrongly described goods the responsibility of the seller. By having refunded you, the seller has admitted that the goods were wrong. Make enough of a nuisance of yourself and the seller will send you the £12 just to get rid of you - they certainly won't waste a day at court defending a claim of £12....
  5. Don't make the settlement arrangements with the agent - ask to talk to the "Section Manager". (That was my job, years ago......)
  6. You have to hope that Tesco will think it is better to give you £130 (and keep you as a customer) than see you going to Asda. At the end of the day, it might be sensible to settle on a contribution towards the repairs, based on previous wear and tear to the vehicle. If they want to fight the matter, you will find it hard to get expert proof that (1) the pothole was the only cause of the breakdown, and that (2) previous potholes, kerbs, speed humps etc had not already weakened the driveshaft - but again that could cost them much more than £130 in solicitors' fees. If I was Tesco, I would give you the £130 in vouchers - so you had to keep shopping in my store.....
  7. You might have a chance. I had a booking with Airtours a couple of years ago, when my wife was subsequently poorly and unable to fly. I phoned Airtours to change the booking into the name of 2 friends, and they waived the name change fee out of sympathy. I guess it depends on who you get on the phone, and how much authority they have. It can't hurt to ask, though.....
  8. I was thinking of the requirement in SOGA for goods to be "durable"... ie lasting long enough to fulfill the desired purpose.
  9. They are a bunch of idiots who could not arrange a "small drinks party" on "licensed premises". We get these letters regularly addressed to individual caravans on our caravan park, despite us having a "mobile units" licence. Every time we buy a TV we get letters, equally threatening, saying we have no licence. This has happened for years - and nobody has ever visited. Likelihood of your door being kicked in = likelihood of me winning "The Apprentice", "Big Brother" and the National Lottery on the same week.
  10. Contact a local solicitor, and ask if they will work on a "contingency fee" basis.
  11. Banks (possibly correctly) seem to expect higher standards of financial control from holders of business accounts than personal account holders. Whilst it's too late in this case, there is a lesson - in the event of cashflow difficulties contact the bank quickly - and cancel all your direct debits to avoid charges - pay your bills by another method and make sure you only draw against cleared funds. No help to the OP, but maybe it will help others avoid the same situation.
  12. As you can no longer leave negative feedback for a bad buyer, it's no longer possible to judge a buyer by his feedback score. One reason why I stopped selling on eBay.
  13. Quite right. Last time I tried to listen to my kettle I scalded my ear.
  14. This sketch appeared on the last "Secret Policeman's Ball" in a modified form - as soon as the customer complained that the parrot was dead, the shopkeeper said "oh, sorry, I'll give you a refund then" - end of sketch !! On a more serious note, if the pair were far too young to breed, there is surely a clear case of inaccurate description under SOGA. If the intimation is that once they are 1 year old they will be ready to breed, the fact that one died before that age means that they could never breed - therefore inaccurate description. I'm surprised that the store has no policy regarding purchases dying earlier than expected - many will (subject to a vet's report showing no signs of neglect) provide a replacement animal free or at a discounted price.
  15. Under ABTA rules you should have recieved a confirmation invoice within 14 days.
  16. Speak to a solicitor immediately. This matter needs sorting out professionally. Don't use the firm that did your conveyancing - as you may need to sue them for negligence at some point in the future.
  17. I used to use a software system that cost about £250 a year, but following a recommendation from a colleague I now use an on-line payroll service. Payroll Site, Online PAYE Payroll just £5.75 month. UK Income tax / National Insurance calculator. It's fairly easy to use, it costs £10 a month and it does all the calculations and returns, as well as allowing me to print out payslips from an pdf file..
  18. I'm not sure - but how about complaining to either the School Governors or to OFSTED ?
  19. You need to trace your work colleague - try Yellow Pages under "Private Detectives" Don't panic - they have ways of tracing people without spending weeks driving around in clapped-out american cars, smoking cigars, sucking lollipops or wearing macs! They are the masters of finding people via computer records. Of course, if your work colleague has not got the money to pay - as seems likely - then you can have as much Court correspondence sent as you want, you won't get a penny. A case of "Can't pay - Won't pay" and it could be an expensive lesson to learn. A quick google of "trace debtor" shows agencies that specialise in this service - one says "no trace, no fee" and charges £75 for a successful trace.
  20. No. It's merely a receipt with a VAT number on it. Often referred to as a "less detailed VAT receipt". A full VAT receipt needs all the details gwc1000 stated. That is a very valid point of view, and very well explained too. Thank you for taking the time to reply and explain.
  21. If the shop is refunding a returned item when they are not obliged to do so by legislation - ie wrong size, wrong colour, changed mind etc, as many shops do as a goodwill gesture - ie the item is not faulty - the shop can make as many conditions as they wish. After all, they are doing you a favour and they don't have to. More importantly, there is a security aspect - taking a postcode (or even more data) can help discourage shoplifting when the item is subsequently returned for refund. After all - why do you want to hide your identity? I know that phone sales calls can be a nuisance - just tell them you aren't on the phone - but if you do get junk mail you can throw it straight into the bin, can't you?
  22. Because the ticket is only VALID when accompanied by the railcard.
  23. It's a sign of the times - flexible pricing means prices go up and down much more than in the pre-internet days. Also, the website price might be based on a different flight (night instead of day). I guess you haven't a leg to stand on - after all, if the price went up an hour later you wouldn't have paid the £200 extra, would you? However- you can always ask. I had a price increase between two phone calls to the agent - I had to phone my wife to check the dates - and the price went up by almost £100. I explained to the agent that I felt cheated - and they got the tour operator to give us a couple of extras..... worth about $100.... so they met us halfway. It was purely a goodwill gesture - but it's worth asking, politely, if they can do anything. If you don't ask, you won't get. Maybe you'll get free car parking - or an airport lounge - or even a bottle of wine. Whatever you get, it's better than nothing....... You may have no rights at law, but you may well get a goodwill gesture if the company thinks you could be a valuable client. Otherwise - if you only paid a small deposit - is it worth cancelling, losing your deposit, and re-booking at the lower price?
  24. Some shops that are part of a national chain take a postcode (but no further address details) in order that they can determine the general area where their customers (or just their high value customers) live. They do this simply to get an idea where best to advertise / open stores etc. A postcode is shared between several residential properties so it cannot identify your particular home. I would not be happy giving my address to a retailer without good reason. And if asked for a phone number, I usually refuse. On the other hand, I am in the tourism business. If a client wishing to book accommodation with me will not supply a full address then I will not take the booking. I also will not take cash payment - only Debit Card or Credit Card - in order that I can confirm the address matches the card details (using the same anti-fraud protection as mail order suppliers use) Otherwise, people could give a false name or address, wreck my caravans and apartments and than disappear without trace.
  25. It looks like you might have a decent chance - but I would first write to the tour operator and request full details of the reason for cancellation, with supporting documentation, telling them that if they fail to satisfy you that the cancellation was caused by events beyond their control (because a director's decision is certainly within the control of the company) then you will commence court proceedings. Don't expect a satisfactory reply... but if you then start county court proceedings there will be questions asked of the tour operator "if the cancellation really was beyond your control, why did you not give Mr X proof?" which puts you at the advantage. Loss of enjoyment is hard to quantify - you may well need some concrete loss. I would suggest you claim 2 weeks' wages to enable you to take unpaid time off work in order to go on holiday - as you had booked the holidays with your employer and ended up staying home rather than going away. Just my 2p worth.......
×
×
  • Create New...