I used to run a construction firm and decided, as 3 were offering such amazing deals, to get two for me and another director. BIG mistake in not getting these through the company, for some reason which escapes me I got them in my name. As a lot of people's experiences, ours was horrendous. After hours and hours on the phone trying to sort out the bad phone and bad service I wrote to Bob Fuller (this was in 2003) telling him why I was cancelling the agreement. I received no response. I then started to received letters from a debt collection agency. I wrote to them too telling them why I believed the debt was not due (this was for the months of the contract after we had 'cancelled' the awful service when the phones were not in use). The letters kept coming until I received a letter informing me of litigation. I responded by saying I'd had enough and they should take me to court, at which point I would counter-claim for the months we DID pay for the awful service and the stress etc etc. I heard nothing more. This was in 2005. I forgot about it to be honest and then a few weeks ago I get another letter, this time from HFO services telling me I owed this money! I ignored it (for many reasons) and then a few days ago I received another letter (very threatening) saying I had 14 days to pay or I would be taken to court. I sent a letter including all the correspondence I had about the issue today and suggested they take me to court (and again, I would counter-claim). Then this afternoon I get a phone call asking me what I was going to do about the money I owed. I said they would be receiving a letter from me in due course. I was asked what was in the letter. I told the man on the phone that I didn't believe I owed the money; that I had been in dispute with 3 since 2003; and that they would have to take me to court.
I just wondered if anyone has been through a similar experience and if 3 actually do take people who they believe owe about £300 to court? I believe I have a very good case, it's just that in my life at the moment another stressful event could cause some major health worries. Not that 3 give a monkeys!!