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Everything posted by superg

  1. Hi people I bought some shopping for under ten pounds on my contactless Monzocard.The next morning at around six o’clock in the morning. I got a notification from monzo that my account was now overdrawn. I checked and noticed that my Tesco transaction had been processed twice causing me to be overdrawn. I am aware that Tesco had a payment issue in the past. but this had been resolved. I phoned Tesco customer services who were very professional. The gentleman told me, I had a monzo card and I never even mentioned monzo. I explained what happened and he advised me this is not a tesco issue and monzo are full aware of it. Apparently it happens all of the time. The adviser even told me a man could not even go to work due to going overdrawn. I contacted Monzo and they even admitted they are aware. They said We're aware of an issue between Tesco's payment provider and Mastercard which is causing some duplicate payments. We're working with Mastercard to try and resolve this issue directly. I have looked on the internet and monzo have had these issues for quite sometime. Maybe years. I then received a message saying my complaint would be escalated. Then a new message appeared saying the complaint was closed down and they would pass me in to a specialist team for a overdraft. I am baffled as to why they are trying to give me an overdraft for something that is not my fault. All I did was buy some shopping with my own money. I think this double charging issue needs to be resolved I need to bring this to people’s attention and to protect others. People could easy not be able to eat or afford gas or electric due to this. what I need to know is would the bank regulator know about this or the ombudsman. this issue can’t keep going on surely they should make customers aware Thank you any advice would be much appreciated.
  2. I have just looked at the iPad and the pressure marks are mainly on the left hand side also at the top and bottom. when I took the iPad to the shop it had the original button in with fingerprint id working, but the button would not click it also had a new rubber gasket. Thank you for all of your help with this I will email the store and tell him I want it sorting out I have loaded an image of my screen
  3. Thank you for your help the iPad is a iPad 5 2017 cellular model they cost around £235 second hand. When the iPad was taken in to the stop there was a top glass fitted but it was not glued down and there was no damage to the main lcd and it was clean. The shop owner has tried to help as every time he has to change the top glass screen. but now the button does not work at all and is very loose.this is because he has not put a simple rubber gasket on. As for the lcd screen there is permeant damage from clamps being applied to the screen this was caused by the store. The only way would be to replace the main glass and bottom screen and button. The iPad worked fine before. I just don't se why I should have to settle for an iPad that won't or look as it should.
  4. Hello I am looking for some advice please. my iPad screen got cracked I decided to try and repair it my self but the new glass was faulty. I decided it was best to pay to have it fixed properly then decided to take it to to a local repair shop who claims to be certified by apple (Trained by ) apple for repairs and uses apple parts. the shop owner says he would fit a new apple screen not after market one and a new home button this would cost £80 I agreed and returned to pick iPad up. The home button was working fine and screen was working however he had got adhesive glue on my mail lcd screen (under the glass) and you could see it. I told him I was not happy and wanted it fixed properly as there was no adhesive on the lcd screen before repair. he says that it can happen I thought we all make mistakes and asked him to fix it again. second time I returned to the shop the screen was much better but there was a very small bit of adhesive but it was hard to see. I noticed that now the main home button was very loose and moving around I told him that I was not going to use it like this. It even got jammed under glass when I tried to use it. his reply was that the reason is that he has not installed a rubber gasket as the replacement button does not come with one. also now my screen has bleed (pressure marks) where he was clamped the screen down too hard. I even spoke to the apple store and they confirmed that no shops was authorised to replace apple screens and the reason my screen has bleed now was he has clamped it down with a lot of pressure. I have my receipt for the screen. I am Just not sure what to do as he can do repairs but won't be able to fix screen pressure damage and my iPad will never be the same now. I am not even sure if he has used a proper apple screen that I paid him for. does any of you know what I should do as I was going to speak to trading standards but not sure on next step to take Thank you for any help or advice
  5. Thanks for the replies people I spoke to the council and they said we should not be put on universal credit but the job coach said we would be. the coach tends to not tell you the truth looks like I will have to find the dwp internal guidance and prove him wrong he will probably be trying to reach more targets Thanks again for replies people
  6. Thank you for taking the time to reply. The only thing that would change is the house number. the postcode is the same its the same type of house in the same street
  7. Hello Everyone I am currently on a joint claim for jobseekers allowance my and my partner are going to be moving only a few doors down the jobcentre coach says that we have to claim universal credit if we do move. I don't trust them and think they are not telling the truth we would rather settle in first. can anyone tell me if they are telling the truth? I found a document that's called (What-triggers-a-claim-for-Universal-Credit) and it looks like we don't but still unsure Thank you for any advice
  8. company do claim money from us using my signature but its quite hard to understand how they work as they do not make it easy I have a next stage complain pending and am contacting mp also at some stage
  9. Hello people Thank you for all of your replies I have the form and uploadedit below, it is a data consent form. what it means is that they can contact me by phone ,sms,email also they can contact an ((employer)), when you find work. what i gather is that if the form is not signed the person will not be able to stay on the course, as they cant pass your information on to the college to fund the course just got told this last week. I think this is how they are paid but unsure all i was bothered about was them pestering me and contacting an employer was very bad in my option I have never had this happen to me and think its very bad but they should not be allowed to do this Thanks for any help People I have had issues with image and cant edit post here is my image
  10. Hello I was on a training course provided by a training provider on behalf of dwp while on course i did not sign their data consent form as, I did not agree to what was on it I only put the date on it. I received contact from the company by phone and email also text message so i emailed them telling them to stop contacting me No reply. i decided to contact them via an ico letter asking why they contacted and they provided me a copy of the form and said as ,I signed it they could contact me. on looking at the form my signature has been forged and also my name has been written on form not by me. I am hundred percent sure its not mine as i only dated the form. I have spoke to ico and they seem bothered how my data is used. What would you people say to do I think its best to write a letter saying that i have received a forged signature and ask them to investigate just not sure what to do now thanks for any advice
  11. Hi Thank you for taking time to reply Not sure what next port of call would be i was considering a bill letter maybe giving the person 30 days before action but i need to find exact set. if the tools say cost £30 does any one know what charges i can add on at fist i intend to just ask for replacement but after the time is up. i wont pay fees but no idea if you can charge them or not or interest as this has been going on since 2014 I am having issues as i do not like the person Thank you for any help
  12. Hello Every one I am Not sure what to do and i am looking for your advice on what i should do here is the story In July 2014 I borrowed a neighbour a tool set for the day and i asked him many times to return it but he said he hasn't finished with it that was a few months after he borrowed it. Then he stopped speaking to me now the other day my partner asked him to return it and he said he did not have it or not sure where it is, or some one he let in house stole it ( I do not think heis telling the truth and think he wants to keep my tools ) I was going to leave it at that and not bother with him. but the tools hold sentimental value as my late farther bought them for me and i borrowed them to him in good faith. I know this person has stolen tools from work colleagues before as he told me he did when he worked in a garage. i was thinking on just going to the shop where tools were bought and sending him a bill for a new set and if he did not pay after bill take him to small claims court. but i do not know if this would be good option. I think its theft but not sure what do you people think Thanks for any advice
  13. hello I have been in to the office to se them again and they claim that the course is new and only for the long term unemployed I have shown them the (pwp ) post work program internal stuff and advised that the previous coach tried to get us on mwp but because the dwp did not do it sooner we did not have to do it. I have been self employed for around three months around one year ago and the person still says i am long term unemployed. I now have to go and se the training provider and probably have to do tests yet again. I did ask for a Decision maker but the person was not interested my anxiety gets really bad in groups of people and even the other day i had an attack on way there. no idea what to do now just looking up some rules i dont know if they are the same as work program or not
  14. Hi thank you for you replies I have worked in the past even been self employed before I have been on esa before but got placed back on jsa this was many years a go so not sure also fit notes stress me out so unsure but its an option. I spoke to city and guilds and the jobcentre and providers change the names and alter units to get people on these. I will ask agin if its mandatory and ask to be referred to a decision maker I do not like people taking advantage of people when they feel vulnerable they should be sacked I even seen the Dea (Disability employment adviser ) had a very bad experience but no recorder to hand most are not bad that i se I will se what happens Thanks again for your help
  15. Hello every one I am looking for some advice please as not sure where I stand. In march / April i was forced to do a two weeks Emploability skills course with working links. I completed it and have a city and guilds level one. Now the other day i went to jobcentre the person there said I have to do yet another two weeks course and you receive a certificate yet again but this one is issued by ncfe. The adviser was even asking me strange questions like when did i go to bed etc. i asked if the course was mandatory as i have done the exact same one two months before and the reply was even if it wasn't why would you not want to. also i did advice the person i think its fraud as i all ready have level one in this they said it wasn't also they want me to travel on bus for nearly one hour and a half i have anxiety and depression and this would not help me i just need some advice what to do next i think this is harassment but no idea what to do any help would be appreciated Thank you
  16. Hello people just need help advice regarding libilety order for old home i have paid a bit towards it but the bill is its on hold at moment but they need payment now outr situation at present time is were are both on job seekers allowance and have 2 social loans need repaying one is been taken at £13 per week but other one isn't yet. also gas debt taken from meter. The issue is the council want money within one year they say. i just cant afford this can anyone advice the best thing to do. do i call the council i just cant afford all of this money they want from jsa very stressed over it any advice please thanks inadvance g
  17. hi thanks for your reply yeah its the main broadband that goes off in router last time it went off was 22:34 been ok since then no one else is using the router speed goes up and down changed wireless channel everything
  18. Thanks for your reply well past few days when its damp disconnecting all of the time around every 5 mins from 7pm and today 22/07/15 here are a few disconnection times wireless was on was 19 meg down to 16679 after reboot 17763 21.16 21.19 21.32 21.46 22.14 22.34 these are only a few logs that i took today i know its damp getting in sure it is but bt or sky are not bothered now i need to officially complain does anyone know do i complain to sky then offcom Thanks for your help
  19. yeah sky apparently use there own box in the exchange i spoke to a different company they claimed that bt has priority over sky its not the speed mainly the disconnections five times that i know of today no good to me thanks for your reply
  20. Hello people just wanting to hear what you think i have Fibre Broadband with sky we live in a semi-rural area speed is 21 download sometimes get a bit more upload is around 4 meg At first speed was only 18 meg but bt guy time before last managed to get higher also I had a faulty lead but the main issue is The internet is disconnecting nearly every day spoke to sky they have sent six bt guys out to fix it and still has problems does anyone know where we stand the only thing is sky has renewed my contract with phone and internet as speed increased I was incontract before for 11 months all i want to do now is leave sky with my telephone and broadband and move to a company that can gave me a stable reliable connection I had issues with sky keep calling me but now they don't as i reported them to ico they find no errors when running line tests and bt find no errors Thanks for any advice
  21. Hello people i really need a bit of advice please me and my partner had to leave a rented property as it was in bad condition etc no heating,condemned boiler,dampness,electrical item going bang we managed to get a council house any way the council said we were libel for council tax as we had signed a tenancy agreement even though it was not valid as the agent and land lard had broke it. We sent a long letter explaining they replied saying that the high court in the past said that any tenant that left a property while in contract was contacted to pay council tax. They said that they could only pay benefit on one property and we would have to pay. we have no received a libilety order fo costs from moving out to end of tenancy. the thing is the Summons has no court stamp or water mark does have a signature but preprint and no name under it only says clerk to the justices here is a link to it http://postimg.org/image/yevkll19f/ also here is there libilety order they claim is valid http://postimg.org/image/fj3y3mls1/ can anyone tell me if these are real also they are claiming i need to send information and its law to do so i was thinking on calling the court to ask more information as no stamp can anyone advice please many thanks g
  22. Hell like the people says on the thread most people do its in the public domain i used information for a court case as proof the judge wasn't bothered saying that even though the guy was committing tax fraud they were not bothered either i think there is rules if someone tries to make money from it though but not sure best not share anything to public on facebook
  23. Well guys I am not going to gave up just looking at human rights it says (( The law also protects you from forced labour – forcing you to work under the threat of punishment that you have not agreed to accept )) and (No one shall be required to perform forced or compulsory labour.) it does mention (( Nor does it apply to work the government requires you to do in a state of emergency. Finally, it does not include normal civic obligations, such as maintaining a building if you are a landlord or deducting taxes from your employees’ wages if you are an employer.))) I will do more research they other thing is if we withdraw concent for information to be sent then they cant contact the companys or pass your information on might be worth a try
  24. Yeah I am still sure that we can stop this some how I was quite happy at first to go in a charity shop but now i found out that they are in on it. I do know that they dont like it if you report them to your MP. I told them that i was not scared of them and if i could take them to court i would think he was shocked at that. I am just reading a few bits on the internet now but surely some one will know something
  25. Thank you for your reply. I have read that you can with draw concent so they cant pass your info aound. I cant work out how they can force someone to work when its under human rights surely if we dont consent to it and also tell the providers we dont consent they how can they do it Human can we take the provider and the jokeshop to court. Thanks sg
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