Hi Dimondstone, Thankyou for you advice. Yes, the payments are taken via my debit card. I spoke to the bank yesterday and have now cancelled my card and am having a new one sent through. I explained everything to my bank and they said that even though I have cancelled the card that UCS can still actually attempt to take money from my account and succeed in which case I would have to report it to the bank and take it further. My boyfriend is ringing them today to confirm that the debt is now paid off and to stop taking money from my account. And also tell them to send a receipt ( which they have refused to do in the past )but I won't know the outcome until I get home tonight. Is there any way that they can say in the future that we have not paid the debt off if we have no written evidence? I will let you know what they say. Thank you for the advice. It has been very hard finding people who are actually willing to talk to me about this as it is not my debt but my boyfiends. Thank you Chralie

hi guys, Any advice for this one? My boyfriend had an outstanding debt on his egg card which was then passed on to direct legal who then passed it on to ultimate credit services. The man who we spoke to was very rude and agressive to us on the phone and demanded we start to pay the debt off immediately or legal action would be taken against my boyfriend. We have made 3 payments of 213 pounds to UCS and the debt should now be cleared however they keep taking payments. Also the payments are coming from my account as my boyfriends bank won't allow him to make paymemts over the phone so we had to use mine. They also did this without my authority as I have not filled out any direct debit slips? I am worried that they are going to keep taking payments from my account even though the debt should now be paid off? Charlie