hi there heliosuk you [removed], are you stupid - you are missing the point, if the car wasnt roadworthy then the seller shouldn't have sold it - or should have sold it as spares or repairs. A vehicle has to be fit for purpose no matter how old it is or how many miles it has done, further more selling a car in an un roadworthy condition is illegal, tell me where in the consumer rights act does it say that a car over ten years old is not covered by that act. you are a [removed] and i will be watching your posts on this site and advising others to ignore your responses to their questions. The next step for me will be to pursue the owners of the business and the business via the county court, Sorry to be brutaul but you dont know what you are talking about, you are just an [removed], where in the Consumer Rights Acticon 2015, does it say that cars over ten years old are not covered by that act. the act says, the car must be Of satisfactory quality – of a standard you would expect considering its age, make, model, history, mileage and price Fit for purpose – you must be able to use the vehicle for the purposes you would normally expect, and if you want to use it for something specific, such as towing, tell the dealer As described – if the dealer or the advert says there is a CD player or heated seats, they should be present and work properly Roadworthy – the Road Traffic Act makes it illegal for anyone to sell a car that is not fit and safe to drive. An old car will have problems, however bigger problems that means the vehicle isnt fit for purpose are a valid reason to pursue the dealer through the courts. thats what i have been told by trading standards. If the car wasnt fit for the road then he should have sold it as spares or repairs and made me collect it on a low loader or trailer. Also a car is a collection of components, as they fail they should be replaced, this car has problems that need attention before it is safe to drive, thats what i have been told by a landrover main agent. if you wish to respond to this post then please address the original question or dont bother me again. as i say you are an idiot, if i see you posting on other threads talking rubbish i will comment on your behaviour

hi mate, the original question was along the lines of who do i take to court the company or the individuals, i know have the names of the individuals so it makes sense to involve them. Then some [removed] kept replying on here stating that the problem wasnt the prop shaft and that because of the mileage i am not entitled to a refund, trading standards have advised that i do have a case to ask for a refund, mileage and age are important however the car must be fit for purpose and safe to drive on the road in fact its an offence to sell a car that isnt road legal. the trader knew that i wanted a car to tow with, this car is unreliable, the brakes dont work and the prop shaft is knocking i have taken the car to an independant landrover specialist and a main landrover agent, i asked both to diagnose the noise, both said it was the propshaft and landrover put on the receipt for diagnosing the problem that it needs changing or it may cause damage to either the ird or the haldex unit or worse cause an accident it it was to seize or break up whilst i am driving. also i took it to an mot station, they have told me that the propshaft will fail an mot as the bearings have gone, one of the tyres is ilegal, they also test drove the car and reported a violent shake when braking from 50 or above. so violent that they felt it could be dangerous. If i dont get a refund as specified in the letter that I have written to the apex motor company in wolverhampton, i will then take it for an mot, it has only done 40 miles since i collected the car.

Sorry to be brutaul but you dont know what you are talking about, you are just an [removed] the act says, the car must be Of satisfactory quality – of a standard you would expect considering its age, make, model, history, mileage and price Fit for purpose – you must be able to use the vehicle for the purposes you would normally expect, and if you want to use it for something specific, such as towing, tell the dealer As described – if the dealer or the advert says there is a CD player or heated seats, they should be present and work properly Roadworthy – the Road Traffic Act makes it illegal for anyone to sell a car that is not fit and safe to drive. An old car will have problems, however bigger problems that means the vehicle isnt fit for purpose are a valid reason to pursue the dealer through the courts. thats what i have been told by trading standards. If the car wasnt fit for the road then he should have sold it as spares or repairs and made me collect it on a low loader or trailer. Also a car is a collection of components, as they fail they should be replaced, this car has problems that need attention before it is safe to drive, thats what i have been told by a landrover main agent. if you wish to respond to this post then please address the original question or dont bother me again. as i say you are an [removed], if i see you posting on other threads talking rubbish i will comment on your behaviour

hi, thanks for you input, I have had a quote to fix the noise from a landrover specialist and they have diagnosed a worn propshaft. I am also going to take it to landrover and ask them to diagnose and quote to fix the noise and the braking problem. According to trading standards who I spoke to today, they agreed with cab that the missing v5 isn't a reason not to give me refund. Unfortunately its not the traders decision as to whether I can reject a car or not, if the car isn't fit for purpose and or isn't as described then I have grounds to ask for a refund. Lastly you must have loads of experience with landrovers if you can diagnose a fault without even seeing the car. I need an engineers report on the cars condition, what do you charge and are you qualified to do such a report

Hi, and thanks for taking the time to make a contribution, I collected it on the 06/08 I contacted the car sales company on the 11/08 to advise them of the 3 problems, they told me to bring it back for a refund, I made arrangements to return it to them on the 13/08. they then told me not to return it until the new v5 had arrived from the dvla. I called the dvla and asked if there had been any progress with the v5 and they said they had no information about it and it may take up to 6 weeks. I spoke to the car sales company and told them that I needed a car asap for my work, can they take the car back, they then withdrew the offer of a refund. I then contacted the cab on Tuesday 16 of august and they advised me that I had 30 days to reject the car. I wrote a letter to the car sales company rejecting the car using a template provided by the cab on the 16 of august. I sent that recorded delivery to the car sales company and they received it on the 17 of august. In the letter I stated the sales of goods act and gave the company 14 days to give me a full refund. I have heard nothing from the company, if they don't give me a refund I will take advice from the cab. I disagree with what you say about the mileage, I feel that if I drive the car in its current condition then I am accepting the car, the propshaft is definitely worn, I asked the people at my local mot station to investigate the noise. there is play at the front of the prop shaft. Re the brakes, when driving at speed say 60 mph the steering is very precise, there is no knocking from the suspension when going over speed bumps, or when manoeuvring so I don't believe the car has worn suspension, but when braking from say 50mph the wheel shakes violently, the previous owner has fitted new discs and pads perhaps to cure this problem. I work mainly from home but I do need a car for occasional business trips, last Monday I had to travel to Hereford, which is a round trip of approximately 200 miles, today I have to travel to bishop Auckland which is approx. 300 miles. So if I use the car I will put 500 miles on it. I feel its best not to use the car, until this is resolved, the cab also told me that the car sales company could levy a surcharge for the amount of miles that I have covered, so far the car has done 42 miles whilst in my care. If I was to sell the car on I would have to describe it as spares or repairs which would reduce the value of it, so if they don't give me a refund I will get quotes for the repairs needed and also get a report on the cars condition, the engine / gearbox and the rest of the transmission are all fine considering the mileage, but it needs a new propshaft that will cost around £500 + fitting. Initially when I first contacted apex I asked if they would make a 50% contribution to the cost of a new propshaft, they rejected this and told me to return the car for a refund. I hope that the brakes may be poor wheel alignment, the cutting out may be a blocked fuel filter or at worst a new fuel pump may be required. At the moment the only option I have is to contact the cab for more advice, if I don't get a refund and then persue apex for a refund through the courts. I have had to purchase a replacement car which I am collecting on 03/09.

Hi all, I purchased a car from a dealer, the car is a freelander 2, 07 reg with 175000 on the clock. it was advertised as drives lovely, looks lovely with full service history. I visited the dealer, apex motor services of Wolverhampton, the dealer took me on a test drive and I drove the car back to his showroom. He let me drive it for about a mile at normal road speed say 30-40mph. I collect the car the following Saturday, during the drive home I noticed a clunk when taking up the drive and when changing gears, braking from above 50mph made the steering wheel shake violently, also it cut out a couple of times when I was accelerating. The dealer sold me a warranty with the car, because of the faults I was unsure as to what to do, I know it has done a lot of miles but the car wasn't advertised as spares or repairs. I have only driven the car for 40miles since I picked it up. I started to price up bits for the car and investigated the clonking noise, the car appears to have a worn propshaft, a new one is around £600. On the Saturday after I bought the car, I decided to contact the dealer, I asked him if he would contribute to a new propshaft, say 50%, he asked me to return the car to him for a full refund. Then he said will I keep the car until the new v5 arrives, at first I said yes but I need a car for my occasional work trips so I emailed him and explained my need for a car. When I first visited the dealer I explained that I needed a car for my business trips. which can be anywhere from London to darlington. He then said that he has withdrawn his offer of a refund. I then contacted citizens advice who advised me that I had 30 days to reject the car, I wrote a letter to the dealer giving him 14 days to refund me the money for the car, the letter was based on a template from citizens advice. My question is this, if he doesn't give me a refund I assume I will have to pursue them through the small claims court. I know the dealers business name but not the name of the salesman, is that enough to go to court. Also the dealers business name is apex motor company, but on there website in small print it says 'Trade Direct Cars Group' Trading as 'Apexmotorcompany.com' who do I take to court or can I take both companies to court. Also should I get a second opinion as to the cars problems, I was going to do this by getting a quote to fix the problems. Please note that I have driven the car for 40miles since purchasing it and have now purchased another car. I normally buy cars privately keep them for a couple of years and then sell them on. but if I sell this car on I would advertise it as spares or repairs

hi, some time ago i was in arears with my maintenance payments, i wont go into that here, anyhow they wrote to me approx 8 years ago to say they wont be pursuing me for the debt. they wrote back this week to say that they now want me to pay the arrears, its a sizeable amount and I will pay as much as i need to to clear the debt. if they had said 8 years ago that i need to pay 100 a month to clear the debt i would have done. anyhow, i am now self employed, can anyone tell me how they will calculate the amount that i have to pay, i believe its based on my last years accounts. but i dont know what percentage they will want. also do i have to disclose my partners wages or can they asses me alone. i have already agree to a payment rate for the first three months, i guess that after they they will hit me as hard as they can. but i just want to get the debt paid and sorted now.

hi all, having problems with a car i bought ( detailed in my other post) shortly after collecting the car (3days) we noticed black smoke coming from the exhaust on acceleration. called the supplying dealer and then took the car into my local vw main agen for a diagnostics report. they said one of the injectors was stuffed. i called the supplying dealer, ( a merc main dealer in wakefield named stratstone). they took it to a vw main dealer near to them. that dealer diagnosed the fuel pump was US. supplying dealer has agreed i can return the car again for repairs however he is blaming the vw garage for a mis diagnosis. My question, should the dealer they took it to supply me with a copy of the diagnostics report. after all it was my car thye were working on. i have taken the car to a local mot station today and it has failed the emissions test. luckily it doesnt need an mot till next january.

hi, its going back on the 11th of june . i need a loan car and thats the earliest they can supply one, and will keep taking it back until it stops smoking.its just a pain in the **** when you pay good money for something then all that you get is hassle. the guy i bought it from is a mercedes benz main dealer in wakefield, so god only knows where i would be if i got it from some back street trader. i believe these places mess you about in the hope that the buyer will sell the car on through an auction or somewhere similar. i have taken it for an emissions test today, so we will see what the outcome is.

hi, no its a 140 tdi passat (diesel). main dealer near to us - TL darby diagnosed a faulty injector, they gave me a copy of the screen showing the error. when i returned it to stratstone( the supplying dealer) they took it to a local vw dealer (jct 66) they diagnosed a faulty tandem pump and lift pump, so stratstone replaced the parts and flushed the tank and fuel pipes. the car is still smoking 700 miles plus later. i have owned loads of diesels and have never had one smoke like this before.

hi all, good site. I bought my 55 reg passat in march, it came with a 3mth warranty. I bought it from a mercedes main dealer. Within a couple of days i noticed black smoke coming from the cars exhaust. this isnt noticeable unless you are driving behind the car. during the next 3 weeks i called the garage and left messages asking the salesman to make contact with me, in fact i called them so many times that the dealer has now appeared on my phone bill as a friends and family number. eventually the workshop foreman called me and he agreed i could return the car and they would have a look at it. i then took it to my main dealer and they put it on a diagnostic machine, they diagnosed a stuffed fuel pump and fuel injector. i took it back to the supplying dealer and they took it to a vw agent near to them.(j66 vw) they diagnosed a stuffed fuel pump, and the dealer i bought it from replaced the lift pump and the tandem pump as well as the fuel filter. i got the car back and after another 750 miles it still smokes, so i am taking it back next week. does anyone know - 1) does a dealer have to run a complete diagnostics check or can they select bits. I dont understand why my dealer diagnosed a bad injector but the other main dealer missed it. 2) black smoke is unburt fuel and white smoke is burnt oil, does that make sense? i get a puff of white smoke when the car starts from cold but black smoke when i acelerate ( even moderatley) 3) is it a health hazard to drive the car in this condition, you can taste the stuff in the car, the fumes are so bad that even after a 200 mile drive the bumper above the exhaust is covered in black soot. 4) what would you do in this situation, i have spoken to consumer direct and they arent much use. 5) the chap i bought the car from said he would supply 2 keys with the car and he has only supplied 1, how long should i give him to supply the spare key?

the other point is that a car with a full service history is worth more, a car with no service history may have been clocked, and the missing history may shown the true mileage