Jump to content

S Anders

Registered Users

Change your profile picture
  • Posts

    3
  • Joined

  • Last visited

Reputation

1 Neutral

1 Follower

  1. I had a mortgage with GMAC which was then sold to Oakwood Homeloans. Oakwood recently sent me a letter requesting a copy of my home insurance to check I was appropriately covered, and added that there would be an annual £25 admin fee for checking this. My Mortgage advisor told me I shouldn't have to pay this as I signed the T's & C's with GMAC, not Oakwood, but Oakwood disagreed. My mortgage advisor then suggested I invoice Oakwood for the administration they asked of me, which I did, and as expected, they refused to pay. As they are asking us to run around for them, do WE have a right to invoice THEM for the admin work they ask us to do? How can we make a stand for these sort of unfair fees they are charging us?
  2. I had a mortgage with GMAC which was then sold to Oakwood Homeloans. Oakwood recently sent me a letter requesting a copy of my home insurance to check I was appropriately covered, and added that there would be an annual £25 admin fee for checking this. My Mortgage advisor told me I shouldn't have to pay this as I signed the T's & C's with GMAC, not Oakwood, but Oakwood disagreed. My mortgage advisor then suggested I invoice Oakwood for the administration they asked of me, which I did, and as expected, they refused to pay. One rule for them! I know it's not much, but it's the principal. If they're asking all their customers to send them a copy of their insurance documents and charging them £25 to check it, that's a lot of extra money for probably 30 seconds work. Any ideas on how to stand up to them?
  3. I had a mortgage with GMAC which was then sold to Oakwood Homeloans. Oakwood recently sent me a letter requesting a copy of my home insurance to check I was appropriately covered, and added that there would be an annual £25 admin fee for checking this. My Mortgage advisor told me I shouldn't have to pay this as I signed the T's & C's with GMAC, not Oakwood, but Oakwood disagreed. My mortgage advisor then suggested I invoice Oakwood for the administration they asked of me, which I did, and as expected, they refused to pay. One rule for them! I know it's not much, but it's the principal. If they're asking all their customers to send them a copy of their insurance documents and charging them £25 to check it, that's a lot of extra money for probably 30 seconds work. Any ideas on how to stand up to them?
×
×
  • Create New...