Thanks for your quick response. I made an appointment with the council on 11/03/09 afternoon. I had a meeting with an advisor who informed me that the discussions and protest with the customer advisor on the phone had been recorded on my file. Secondly, she advised me to make a formal complaint to the head of revenue and also a complaint to the the bailiffs company. Where is wiki- I am a novice to all this I paid £476.50 to the bailiffs on 11/03/09 and arrears of £140 directly to the council on 04/03/09. Please help me to recoup this money with interest/compensation

Briefly, on 04/03/09 I had an unexpected home visit from Phoenix- Daniel kendrick and Chris Sharif. They have come to collect a council tax debt. I explained to them that I already have an arrangement with the council to pay £141 each month which I have been paying. I asked them to leave as I was taking my kids to school. Came back home to find an envelope stuffed with a notice before removal and notice of seizure of goods and inventory notes- Arrears due to authority- £306.50 Levy Charge- £32 Enforcement Fee -£ 255 inventory to which this refers- My car on Hire Purchase Agreement I called the Council immediately and demanded some answers as I did not receive any notice from them. The council explained that I was late in paying the installments and I owe £284. I informed the council that I have paid £142 on 02/03/09. The customer advisor checked my records and said I owe £140. I paid this amount immediately and asked her to inform Phoenix. I called Phonix to inform them that I have settled the debt with the council. On 11/03/09 the bailiffs from Phoenix turned up and blocked my car and demanded £476.50 as enforcement fee. I declined and called the police of an illegal activity taking place in my residence. The police arrived but said they had no power as these are certificated bailiffs from the court and have powers to seize the car. I demanded to see the authority from the council and the liability order from the courts but they refused. I was left with no choice but to pay £476.50 before they left my driveway to enable me to take my kids to school. I need your advice and a model letter of complaint about bailiffs. Thanks

I have a CJJ against me on a car loan from blackhorse. They have charged me a £58.00 and 99.88 as a fee for Purchase Ledger Adjustment. Is this legal?. Secondly, a bailiff visited my house to collect the car because of the arrears on the car (missed 2 payments) but did not leave the warrant of delivery. Is this legal. I have to pay £95 for this visit. Please help Thanks