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About hanc

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  1. Hello, I am seeking a little advice as to my rights. Basically I would like to know if my job title and description etc should be a true representation of the position acknowledged to be held and job function performed. Me employment began back in November 2014 in certain position. Within a number of months I was transferred to a different department and position. This was done with no input from myself. There is a little bit of a back story here too. Since then, and several documented requests for my title and description to be reevaluated they remain
  2. Turns out they have a written contract stipulating working hours among some other details. They have been told there is no chance of redeployment as there are no other sites available and that they will be "made redundant". It will only be statutory but that is better than nothing the employer first claimed was payable having seen their error. They are now in line to receive 8 years worth of redundancy along with any outstanding holiday pay etc. A happy, successful and correct outcome.
  3. A little further information. They have been employed with the same company for 8 to 9 years, have only ever been located in this current building. For the past 4 years plus have been working 6 hours a day, 5 days a week. A total of 30 hrs a week. They are not sure of they have a written contract etc.
  4. Quick edit on the above. The contract has been held by the same company for the 8 years in question and the cleaner has been employed and posted here for the duration of this time.
  5. Hello all, Posting on behalf of a work colleague. Have passed them site details and suggested they register themselves. The person in question works as a cleaner for a third party company who have a contact with our business. Our business is part of a much larger group who are currently restructuring. As part of the restructure, our business is moving from its current facility to a new shared site along with other parts of the organisation. For this reason our contract with the cleaning company is due be terminated. This now leaves the cleaner, who has 8 years ser
  6. Would you believe it. Switch blocked again. This is beyond a joke now. It stopped being funny a long time ago.
  7. Wow, does no one at Scottish Power talk to each other or pass information. Since the meter change I have received several letters that contradict each other. Today, I received two ; One confirming the work completion and what the next stages are re. administering the second MPAN. A second apologizing for the lack of action and progress there has been on my complaint and how they will prioritise the actions needed to solve it. Despite this, the switch so far seems to be progressing. New supplier has been in touch to say they have began the process and will progre
  8. Wonders will never cease. Not only is my switch progressing so far objection free, I received a cheque today from SP containing a "Good Will Gesture" payment for the trouble and inconvenience caused.
  9. Will now have to restart the switch process to new supplier and see how it goes. Hopefully this time it will go through without objection. Only then will it be truly over and complete.
  10. Success !!! Despite twice seeking to cancel the appointment due to a lack of engineers in the area and then on the day itself the engineer having been given incorrect details threatening to lead to the job being cancelled, the meter has finally been changed. Pressure, persistence and patience prevailed.
  11. Lets hope so. I have responded to their appointment change request in the negative advising that this is not suitable and that I wish to stick with the offered and accepted date of the 2nd. Still to hear from them either way.
  12. Finally, some progress. Scottish Power now seem to have accepted what I have been telling them for months, that I don not have electric powered heating, and agreed that meter change is what is required to facilitate a non objection switch to a new supplier. Ah good I hear you cry. If only so. Having been offered the earliest available appointment of 19th May it was unable to be booked due to a system technical fault. Their next offering was an appointment for 2nd June. This offer was accepted by myself and arrangements made for time of work etc. Not surprisingly, I th
  13. After sending yet more emails and making more calls I am no further forward. Nonsensical and irrelevant replies received to emails sent. One phone call received to apologies for delay and ensure "everything possible was being done" and promising a call back 2 days later with an update. Surprisingly enough this call never came and still hasn't despite requesting an update. Cant even check the online complaint tracker as my complaint seem to be linked to an account number not registered to or with my account. Any suggestions what I can try next ?
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