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Barbara Clissold

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Everything posted by Barbara Clissold

  1. I will. Its that default position they all seem to take that everyone is out to avoid paying something, or are dishonest and there is no such thing as a genuine mistake. I should ask them for large print bills - I'll see how they respond to this, otherwise I may well just be transferring to somewhere else. They include all sorts of details which are too small to read, or, over long and complicated which I have trouble concentrating on - again, partly due to my poor eyesight.
  2. Yes I will. Thanks for that. Just writing the letter now, asking for a breakdown of what the £7.50 charge consists of as well. As they didn't contact me. And to inform them that I am paying the bill minus the £7.50. My eyesight is terrible, and I know it was that, I misread the 5 as a 3 when I was doing my online payment. It could just have easily been the other way round - perhaps we should start demanding interest when we are in credit to these companies! But you are right, their systems have no human element, and are not clear at all.
  3. Thank you! I shall chase this up - I just think it is too easy to just pay these relatively small charges and let it go, but how many £7.50's are they extorting from people for no real valid reason at even more profit to themselves? Barbara.
  4. I know this may seem trivial compared to what some people are facing, but I was wondering if anyone could give me any advice about standing up to BT. I always pay my bill on time, in full through online banking. I get charged what I would say is a 'punitive fee' for doing that - the £5.67 alleged processing fee. Irritating, but I refuse to be forced into DD's as my income is paid in randomly, so I try and keep DD's to a minimum and use online banking instead. The March bill I paid on time as usual, and (this could be down to my bad eyesight!) I paid £153.23 instead of £155.23. A £2.0
  5. sorry, didn't mean to put that twice - just feeling panicky!

  6. Hi everyone, I am not sure where I should be - I have an urgentish query about council tax with Gedling Borough Council, Notts - not really sure where to post it though?:confused:

     

    Bit of a long convoluted story, but due to a violent relationship and illness I have not been residing in my property, which has been empty and uninhabitable for a couple of years (I was not aware of this - to do with ex-partner blah blah) - anyway - Gedling are now asking me for council tax payment on the property (at a reduced rate) over several years - not necessarily disputing liablity, but my ability to pay in full is impossible (on incapacity benefit) - I have told them I will pay in instalments the money I owe - they say they will not accept this, and want payment in full (over £2000) by the date requested - which was the end of April.

    I don't know what to do. what can/will they do, do I have any room for negotiation? How quickly will they institute court proceedings to recover the money I have not got at the moment (I am trying to sell the property, but it needs work doing) - why won't they accept payments? I am really worried about it - what can I do?? I simply do not have the money - they only contacted me today to tell me that I had to pay end of April - will they have started proceedings - I am a long way away with young children and cannot attend court very easily if I need to negotiate in court - I really have no idea what to do - please please can someone help??

  7. Hi everyone, I am not sure where I should be - I have an urgentish query about council tax with Gedling Borough Council, Notts - not really sure where to post it though?

     

    Bit of a long convoluted story, but due to a violent relationship and illness I have not been residing in my property, which has been empty and uninhabitable for a couple of years (I was not aware of this - to do with ex-partner blah blah) - anyway - Gedling are now asking me for council tax payment on the property (at a reduced rate) over several years - not necessarily disputing liablity, but my ability to pay in full is impossible (on incapacity benefit) - I have told them I will pay in instalments the money I owe - they say they will not accept this, and want payment in full (over £2000) by the date requested - which was the end of April.

    I don't know what to do. what can/will they do, do I have any room for negotiation? How quickly will they institute court proceedings to recover the money I have not got at the moment (I am trying to sell the property, but it needs work doing) - why won't they accept payments? I am really worried about it - what can I do?? I simply do not have the money - they only contacted me today to tell me that I had to pay end of April - will they have started proceedings - I am a long way away with young children and cannot attend court very easily if I need to negotiate in court - I really have no idea what to do - please please can someone help??

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