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About asdanemma

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  1. They're not letting me speak to them. Everything by form and email
  2. Doh! Sorry, on really strong painkillers! By my registered bank card. Ive had a charge back request in with co-op bank for a month
  3. Thanks I booked a 2 day trip to kazbeghi from Tbilisi in Georgia on 20th Feb for May 5th. We were going to be in Tbilisi at the time. Paid $150 for a private driver through tour agency explorer tours based in Tbilisi. We then had our flights cancelled and visas annulled due to covid 19. We requested a refund but they refused saying different rules here. This went on for ages I asked PayPal to step in for services not received. Silly I know as too early. PayPal found in their favour when I challenged this over the phone
  4. Hi. I am trying to claim for a cancelled trip through PayPal. They found in the travel companies favour, god knows how, as I never received the trip I paid for. They cancelled it due to #covid19. I sent them a formal complaint through their webpage and nothing, so resent and nothing. Then I sent it to 2 email addresses but they have bounced back saying I must send it from my registered email ( which I did). Everything is automated. I'm after an email address so I can get someone to acknowledge my complaint before I try court. Can anyone help
  5. UPDATE: penalty charge cancelled and a nice big apology from them. Thanks for all your help
  6. Thanks, we waived £700 of fees that were in our T&C's that we could claim just for quick closure but if they have not paid the invoices by close of business today then we will put a claim in for everything they owe us. We may have legal cover with insurance just waiting to hear. When can we name and shame them and how is best way
  7. Iits all started again, I'm getting called 5 times a day, straight to voicemail. I wrote to them back in Oct and asked them to stop harassing and me and that i do not acknowledge any debt with them and in fact I am owed money by Welcome finance. Do i re-contact them again? Thanks
  8. It does state in our terms and conditions that once insytructed a contract is deemed to exist Professional Inventory Management Services Ltd (PiMS Ltd) shall be entitled to charge a fee to the person, persons or company who has given the instruction. If the instructions are given by a landlord, letting agent or any third party, this contract is deemed to be made between Professional Inventory Management Services Ltd (PiMS Ltd) and any of these parties as the principle unless agreed otherwise in writing with Professional Inventory Management Services Ltd. INSTRUCTION CONDITIONS Pro
  9. Terms _ Conditions.pdfTo cut a long story short, we have provided a service to a letting agent doing inventories, check outs, and mid term inspections. We had a fall out after a complaint about one of their staff and they have witheld payment on the invoices. Now, they are challenging parts of the invoice. The main part is where we have supplied and fitted smoke alarms and batteries as per our agreement at the start of our working together and as per our T&C's. They are refusing to pay for them as part of the invoice, £180 worth in March and £10 in April as they sdaid they never wa
  10. HI, Sorry if not ciorrect forum, Ill try to keep it short we had been supplying our services to an independant letting agent for 4 months until we were dropped after a complaint was raised against one of their staff. Now they wont pay their last 2 invoices despite us jumping through hoops to keep sending it and changing the layoiut etc so they could understand. ( they had always paid us before until the fallout) They are now refusing to pay part of it as we threatened if we did not recieve by close of business last night then we would go to small claims court. They claim that we cant
  11. Many thanks, yes it is a ntk I have uploaded it but can only do from phone sorry Thanks ncp R.pdf
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