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zara_goza

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About zara_goza

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  1. This topic was closed on 11 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  5. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  6. Thanks, I do remember the fine to GE Capital, that was my original complaints about and how I got to know about PPI in my store cards and credit cards. I originally complained with a letter template I think from here, but I was fobbed off. Now GE Capital sold the business to Santander, who are now reviewing the complaints and it seems, I may have done something wrong filling the questionary, and also that they are using similar tactics to the original owners. I'll see how I turn the tables around. Thanks for that.
  7. Right, it there a way I can win this, for example if I reference that the assistant put X here, there, and there and that you can see the agreement itself is not being signed, just the PPI?
  8. Thanks for your answer, This is the letter that I received in both ocassions, just different signatories and references, but the same. Both included a copy of the credit agreement. In this one in particular they included the Terms and conditions, photocopied. As you can see the, agreement itseft was not signed, just the part of the PPI. I am at work at the moment and the other one is at home, so I won't be able to scan the other letter and agreemen, until probably Monday.
  9. Hi there, I hope someone can help me with these cases. When I was young and naive I got offered in the Debenhams and River Island store cards under the premise of extra discounts so I signed up in the stores. I was obviusly not advise of PPI, nor did I know what it was, and obviously charge for it. I do not remember in any case the mention of PPI, just the offered extra discounts and offers, and even the store-assistant filling the form for me, and putting crosses where to sign, her going to make a phone call and having an answer there and then. A few years later and when I st
  10. Sorry I have been quite busy so I didn't have time to give an update for this. As you could expect RBS is not playing ball, so I sent a letter complaining for the FOS. I have got a confirmation from them, that they are looking into this and see what happens. I hope that goes my way, as there is not much left on that account to clear and if they finally give me my money back, plus interest I could pay off other of my debtors and clear my debts earlier. I'll updated when I know something else.
  11. the problem is that, it has passed already those 6 months, but I thought to complaint again to see if after the PPI court case, they will considered again my complaint without having to go to court or the FOS. Can I still complaint to the FOS, will they look into my claim even though those 6 months has passed?
  12. Hi there, I have just received a letter from RBS/Mint regarding my claim about PPI staying that the complaint was dealt and closed in 2010, returning all my paperwork and saying if I was needing anything else to contact a PPI dept in Manchester. I'm quite annoyed about this. I filled originally last year, one of those FSA questionnairs to complaint about miss-sold PPI. They came back with a long letter after of being waiting for weeks to fob me off saying I was not entitled to a refund, and pretty much saying that I signed for it. Also it mentions something about 6 months from that
  13. Interesting, i got a letter of arrears from Egg Loan dated Nov 09 and another one in May 10 Other interesting information is that in Dec 09, CL finance try to serve me a default notice, because they were adamant that I was not keeping with the payments under the DMP, but what they don't say it's that they decided to change the date on the payments should be arriving to them, without any knowledge to any customer. I complained and CCCS also did so, as I was not the only person on this boat, and I got removed the £12 the wanted me to pay and also never did a default, but then the previous
  14. I'm actually going through all my paperwork at home, I know I kept the letter when they introduced themselves. So I can check the dates against DMP starting date and so on. Thanks for that.
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