I am new to this forum, but found it when seaching about consumer advice!
I recently booked a flight with easyjet and upon payment of the flights, I immediately realised that I had booked the wrong return date!!!
As Easyjet don't have a phone number (that I can find) I had to complete their online request form where they are to "get back to you within" 24 hours.
Tried a third time, just over the 24 hours mark for this one too now.
I booked the actual return flight I wanted as well because I had made the error and HOPED! that Easyjet would be understanding that because I had immediately realised my mistake, they would simply refund my card and cancel the error that I had made. oops. that was a bit naive of me.
Do I have a legal leg to stand on because I realised my mistake within 24/12 hours of booking for a "cooling off" period? Any advise would be greatfully appreciated..