An update; Responded to their demand for the £10 admin charge as follows; "Thank you for your letter of 12th February 2008. I note your acknowledgement that I purchased a valid Pay and Display ticket. Would you please advise me what statute(s) and/or judicial precedent enable you to enforce this “cancellation fee” against me? . In the meantime I absolutely deny your claim that the amount claimed, or any further amount at all, is due to you from me" Got a reply yesterday with a further demand for the £10 as follows; "We appreciate your comments, however, as the signs posted advise motorists that in order to purchase avalid pay and display ticket, their full Vehicle registration Number must be entered into the Pay and Display ticket machine. On the date in question your vehicle's registration number was entered incorrectly. as a gesture of goodwill, we are prepared to waive the Notice, however the £10 cancellation fee must be received in our office by 11th of March 2008. If you fail to comply, we will continue to pursue the Original Notice, whcih may incur additional costs and fees. We hope this answers any queries and helps to clarify the situation." Er no, Excel you have completely failed to answer the question, so this response went out earlier; " Thank you for your letter of 26th February 2008. Unfortunately you have not addressed the points raised in my letter of 14th February 2008. You have previously acknowledged that I purchased a valid pay and display ticket. Could you please advise me under what statute(s) and/or judicial precedent am I liable to pay this supplementary charge?. I will pay the charge, if it has been legally presented, but having checked the relevant case law I am unable to find any precedent to support your demand" Since this started I have been surprised by the number of people who have given me similar stories of their bad experiences using this car park and Excel. Unfortunately everyone else had disposed of their ticket and have coughed up.I am prepared to fight this although my wife is now getting nervous as she fears bad credit reports, courts etc. Surely they will cut their losses at some point - won't they?

Hi My first post. I have had a thorough read of the forum but haven't found a case quite like my current situation. I received last week an official looking Parking Charge Notice from Excel Parking. A demand for £60 for non payment for parking at a Somerfield store in Sheffield. My wife who was in charge of the car had inadvertently missed the first letter of the registration plate when she keyed in the details before paying the parking charge. As the car is actually registered in my name (and I hadn't come across this site) I wrote back with a copy of the ticket showing that payment had been made and the charge was unfair. Excel have now responded, that payment for parking had been made but as it was our mistake I should pick up their admin costs of £10 for the DVLA search with the usual dire threats of court action etc. Initial instinct was to pay it and inform them to go forth as a tenner isn't worth going to war. However they have really got under my skin and I rather like the idea of being a pain in the a##e to this outfit. I wish I had spotted the excellent templates available here earlier. Any thoughts of what I should include in my response?. TIA