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ci

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About ci

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  1. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Aphoridte, I've just had the identical reply back !! What are you going to do next ? - summons ??
  3. Here's my 2nd letter so lets see what happens !! Firstly I would like to thank you for your reply to my original letter and for organising the swift supply of the requested charges on this account over the last six years. However I must draw your attention back to my original letter as I feel your response does not address my request or concerns. It is still of my opinion, and that of the Office of Fair Trading (OFT), that these charges are punitive in nature, not a genuine pre-estimate of cost and not intended to re-imburse your losses for a breach of contract occurring. Further to the 1
  4. Here's my 2nd letter so lets see what happens !! Firstly I would like to thank you for your reply to my original letter and for organising the swift supply of the requested charges on this account over the last six years. However I must draw your attention back to my original letter as I feel your response does not address my request or concerns. It is still of my opinion, and that of the Office of Fair Trading (OFT), that these charges are punitive in nature, not a genuine pre-estimate of cost and not intended to re-imburse your losses for a breach of contract occurring. Further to the 1
  5. Aphrodite - I'm doing the same so will keep you posted as well
  6. Aphrodite - I'm doing the same so will keep you posted as well
  7. It took about 10-14 days for the info to come through Just a few questions Is there a template follow up letter - I didn't see one in the library - Or should i just devise one ? Is it fair to allow then 14 days to refund the charges or should it be longer ? Are they likely to cave in or will they see it through ?
  8. It took about 10-14 days for the info to come through Just a few questions Is there a template follow up letter - I didn't see one in the library - Or should i just devise one ? Is it fair to allow then 14 days to refund the charges or should it be longer ? Are they likely to cave in or will they see it through ?
  9. Received charges last night, have filled out the Excel sheet - should i write and give them 14 days to refund or go straight to summons. Antartica / Aphrodite have you had yours yet and if so what did you do ?? Any others at this stage yet - any advice ?
  10. Received charges last night, have filled out the Excel sheet - should i write and give them 14 days to refund or go straight to summons. Antartica / Aphrodite have you had yours yet and if so what did you do ?? Any others at this stage yet - any advice ?
  11. I'd be interested to see the outcome, like yourself i got the same standard email back a couple of days ago. I'm awaiting the detailed charges data b4 i get back to them.
  12. So PrincessAphrodite - standard letter then, as soon as i get the list of my charges, i'll fill out the excel interest schedule and then do a summons - is that what you're going to do ??
  13. Just had response back to my email - has anyone else - looks like a standard response. Could anyone advise me what to do next ?? Re: Account Charges for Overdraft Excesses and Returned Items Thank you for taking the time to contact us about your account. Your concern I think it would be helpful if I set out my understanding of your concern: · You feel that the charges you have incurred as contrary to the Unfair Terms in Consumer Contracts Regulation 1999. You are unhappy with that amount of charges you have incurred as a result of being overdrawn and
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