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About Consumer51

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  1. What are my rights regarding debt collection? I know overseas is a tricky area, but does anyone have general advice? I believe this debt comes from an overdraft and excessive fees but I have not had a statement for a number of years. The balance is claimed to be about GBP5000 and the debt collection would like 85% in a repayment program. I tried to request a full statement of the account. They eventually said they could provide this but would then want 100% of the debt. I negotiated them to 60% with a lump sum payment. Should I take the offer and then try to claim a fee refund f
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