They have been harrassing us and threatening us for months, making personal comments via telephone calls (wish I had them taped!) I have four young children (one with special needs,so I have written back up from all of his medical team) They will not accept payment arrangements instead stating there is no arrangement. I pay them £100 per month all via bankers drafts sent recorded. That is pretty much all I can afford. Even though they say no arrangement is in place, they still cash them !