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About nator

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  1. Thanks for the advice, Bankfodder. The original phone came with a contract. Overall I probably paid around £900 for it, but it was paid for after 18 months, well before Apple broke it. I was dealing with them in store. They ran a diagnostic and had it in their software. They said they would email the results and a transcript to me but didn’t. They tried to palm me off with writing to Ireland. (As a side note, they stopped me from taking a photo of their diagnostic as they claimed it was “proprietary software”. I was surprised at how robust the manager was with me).
  2. Hi all, Been lurking for a while but this is my first post. I need help! I bought an iPhone 7 256GB in October 2016. I looked after it very well and it was in top condition, but given issues Apple had been having with their batteries, I chose to pick them up on a discounted battery replacement program. I brought the phone in to the Apple store on 31 December 2018. During the battery replacement, they apperently broke my phone beyond repair. The substitued it like for like in store (but still charged me for the new battery). Today, 20/12/19, so less than a ye
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