Yes thats them, Ive put a letter in the post last week. They ran a full page add in our local paper and had an office near by that has now closed. Many Thanks for your advice,

Hi, Has any one had dealings with Falcon & Pointer ? Due to ill health my wife and I asked them to reclaim PPI for us from Norton Finance. We have heard nothing from Falcon & Pointer since sending them £5 in July 08. We have left countless emails and messages on their phone system. Anyone able to offer any help at all? Thanks

Our claim is still on going with Norton. We have not be able to take them to court just yet due to lack of funds on our part. The funny thing is, Norton Finance keep sending us mail shots stating “some time ago we had the pleasure of arranging a loan for you“! So I use their pre paid envelope to send them a letter reminding them that I will not let this go and send copies of all the letters we have sent in the one envelope, I always mark it for the attention of the Managing Director, so far they have just ignored these letters. They treated us exactly the same as you and have effectively called us liars. When we took out the loan with them they were not covered by the ombudsman and did not record any phone calls (very convenient) but the transcripts of their calls that they sent us have huge bits missing. As soon as we can afford it we will be taking them to court.

Hi, Thanks for the info. Norton have said over and over they did not miss sell the PPI (they did on more that 3 points) and like you the box was ticked for us, and we were quoted the monthly repayment including the PPI, ane we also had no other figures quoted without the PPI so we are now resigned to taking them to court. We have just sent a letter to them recorded delivery, saying that we feel we have no option but to take them to court. I'll let everyone know what happens next. Why is that you have not taken them to court since it has gone on for so long? Anyone else having dealings with Norton Finance?

Thanks for your advice. We have now been told by Norton for the 3rd time!!!! that they have dealt with our complaint and see no grounds to repay our PPI. So we feel we have no option but to go to the small cliams court. Anyone done this? any help or advice would be great. Thanks

Hi, We have a loan with Norton Finance and have now written to them 3 times asking for our miss-sold PPI to be returned to us each time they tell us they did not miss-sell the PPI. We now feel we have no option but to take them to court as they were not covered by the ombudsman at the time we took the loan out. We were told we could only take out the loan if we took the PPI, even though my wife was already covered and I could not be covered due to my health, The PPI only lasted 5 years even though the loan was longer than that and it was all paid as part of the loan forcing us to borrow more than we wanted. We only received one set of loan papers with the optional PPI box already ticked and were never given any figures without PPI. We have copies of their computer records and they are laughable and incomplete. Any one else had dealings with Norton Finance or advice on how to proceed taking them through the small claims court? We have been offered help from companies who will take it on with a no-win no-fee and again anyone had any success this way? Many thanks