This topic was closed on 09 March 2019.

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- Consumer Action Group

Forgot to say meeting now arranged with a manager sometime soon shall keep you posted viewers

Sorry about caps, bad habit ive got.

Yes most of what you say correct regarding fees and such, need to ask for original terms but it was 20 odd year ago do you think they still have as I dont.

My facility is 20k and fee off 200 quid applies when offered and accepted not just taken for granted.

My interest rate around base plus 3.75 I think.

I am not complaining about the fee just in the manner it was applied after all what if that took me over my od limit:sad:

JUST CHECKED MY ACCONT THE MORNING ITS A BUSINESS ACCT AND IT HAS A 200 QUID OVERDRAFT FEE APPLIED TO IT ON THE 2ND OF MAY, HAVE HAD THIS APPLIED WITH NEITHER A VISIT OR PHONE CALL TO DISCUSS MY YEARLY REVIEW.

SO YOU CAN IMAGINE I PHONED THEM AND WELL AFTER A FEW CHOICE WORDS SPOKE TO A BUSINESS MANAGER ADVISER WHO TELLS ME THERE ARE LOOKING AFTER THE ACCOUNT NOW AND WHAT TYPE OF BUSINESS WAS I IN, AT THAT POINT I ALMOST LOST IT, THE FEMALE IN QUESTION SAID SHE WOULD PHONE ME BACK AFTER SHE LOOKED INTO MY DETAILS, TO WHICH SHE DID, BUT WITH NO OFFER OF APPOLIGY JUST AN ARRANGED MEETING IN THE NEXT WEEK.

DO ANY OF YOU FOLKS KNOW WHAT RIGHTS IVE GOT, I KNOW THEY SHOULD HAVE MADE AN APPOINTMENT PRIOR TO CHARGING MY ACCOUNT AND ALSO SENT OUT A OFFER OF FACILITY SO I CAN ACCEPT OR NOT THEN THE CHARGE APPLIED TO MY ACCOUNT WITH A NOTICE OF CHARGE SENT TO ME TELLING ME IN ADVANCE OF THE CHARGE, IAM I BEING HARD ON THE BANK THIS IS THE 2ND YEAR IN A ROW THEY HAVE DONE THIS, YOUR SUGGESTION OF HOW I CORRECTLY GO ABOUT MY DISSAPPROVAL WOULD BE MORE THAN HELPFULL.

DARRAHMAN:mad: