thank you so so much

thats great, but can i just ask then, where RBS have said they wont deal with any closed accounts over the phone should i just send the SAR request to the address they have given me? even if i am unsure whether i took PPI out?

HI i have decided to investigate whether i can claim any PPI. Now the problem is i had three Credit Cards all of which were paid off and closed in 2007, i had them for 10 years and paid them all off at the same time and closed them: I have contacted MBNA by phone and they informed me i had no insurance on the account. RBS refuse to discuss closed accounts and gave me a PO Box to write to. is this right? and if so what do i need to request, is it simply asking if i had insurance on my account while i was with them? Capital one i am waiting to call them tomorrow as they said department that dealt with me wasnt open now i know to you brilliant peeps this is pretty simple stuff but please be gentle with me thanks in advance for any help small or big

really appreciate you help, can you run through with me what i should send in the second letter please. sorry to be a pain in the ass?

cheers dude, i did send te forst one recorded and i know exactly when it was signed for, so should i still send the letter again?

Hi there, i recently did as instrudted and sent off the letter to HSBC on the managed loan requestin a copy of the original paperwork. well tis been lomger than 15 days, what do i do now? thanks so much for the help and sorry if this have been answered i just couldn't find it.

Hi peeps newe here and just wanted to ask you guys a question, about 5 years ago i got into a bit of a financial mess and was told by the manager of my HSBC that a managed loan was the only answer and the only way to go so i agreed to it. the amount was somewhere in the region of £6k which i pay £88 for, the amount never seems to go down by much but thats due to the interest rate. i have looked throug this thread but am still not sure what can do if anything? any help would be appreciated, if it has been posted during this thread and i have missed i am really sorry.