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About boavista1952

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  1. Hiya, I keep getting phone calls from this number 0845 6006292, when you call it they answer NHA Collections .... Has anyone heard of them and if so are they an in-house collection service or an independent DCA. Would like to get an idea of what or who I may be up against ... strange that I have had no correspondence from anyone from that firm. Thank you in anticipation Mike
  2. Thank you Michael ... I will start looking into that soon:) I also think I should start 'tightening the screws' on my Abbey claim despite their reluctance to deal with the matter ... I was hoping to avoid the court action since my claim will not clear my total debt to the bank:( However, after reading up on the subject it is clear that the only way forward is to take action against Abbey in court. Boa....
  3. Okay, starting to sweat a little over this now that Santander have announced that they are going to rebrand Abbey, A&L and BB into one organisation ..... will this effectively increase the chances of my Abbey debt being off-set against funds in my A&L account:confused: Should I be looking to transfer my account with A&L elsewhere?
  4. Gonna watch this one closely as I have a similar situation with RW over an uncomfirmed assignment of an Abbey account that I am claiming back charges on:) All the best, Boa ...
  5. I use Google Chrome also, had no problems posting this today:p http://www.consumeractiongroup.co.uk/forum/bear-garden/174385-bounced-cheque.html
  6. Drawn Sorry folks...... didn't catch the other 23 pages before posting a reply .... what a tosser, at least that rhymes with shocker.
  7. Dear Sir, I am writing to thank you for bouncing my cheque with which I endeavoured to pay my plumber last month. By my calculations, three 'nanoseconds' must have elapsed between his presenting the cheque and the arrival in my account of the funds needed to honour it. I refer, of course, to the automatic monthly deposit of my pension, an arrangement, which I admit, has been in place for only eight years. You are to be commended for seizing that brief window of opportunity, and also for debiting my account £30 by way of penalty for the inconvenience caused to your bank. My thankfulness springs from the manner in which this incident has caused me to rethink my errant financial ways. I noticed that whereas I personally attend to your telephone calls and letters, when I try to contact you, I am confronted by the impersonal, overcharging, pre-recorded, faceless entity that your bank has become. From now on, I, like you, choose only to deal with a flesh and blood person. My mortgage and loan payments will therefore and hereafter no longer be automatic, but will arrive at your bank by cheque, addressed personally and Confidentially to an employee at your bank whom you must nominate. Be aware that it is an offence under the Postal Act for any other personal to open such an envelope. Please find attached an Application Contact Status that I require your chosen employee to complete. I am sorry it runs to eight pages, but in order that I know as much about him/her as your bank knows about me, there is no alternative. Please note that a Solicitor must countersign all copies of his/her medical history, and the mandatory details of his/her financial situation (income, debts, assets and liabilities) must be accompanied by documented proof. In due course, I will issue your employee with a PIN number that he/she must quote in dealings with me. I regret that it cannot be shorter than 28 digits but, again I have modelled it on the number of button presses required of me to access my account balance on your phone bank service, As they say, imitation is the sincerest form of flattery. Let me level the playing field even further. When you call me press buttons as follows: 1. To make an appointment to see me. 2. To query a missing payment. 3. To transfer the call to my living room in case I am in there. 4. To transfer the call to my bedroom in case I am sleeping. 5. To transfer the call to my toilet in case I am attending to nature. 6. To transfer the call to my mobile phone if I am not at home. 7. To leave a message on my computer (a password to access my computer is required. A password will be communicated to you at a later date to authorise contact). 8. To return to the main menu and to listen to options 1 to 8. 9. To make a general complaint or inquiry, the contact will then be put on hold, pending the attention of my automated answering service. Whilst this may, on occasion, involve a lengthy wait, uplifting music will play for the duration of the call. Regrettably, but again, following your example, I must also levy an establishment fee to cover setting up of this new arrangement. May I wish you a happy, if ever so slightly less prosperous, New Year. Your Humble Client ....... Came across this and thought it was amusing!
  8. I did ask them for written confirmation but they seem reluctant to do so ... however, I believe the call was recorded so I could possibly get a transcript of the conversation. I also noticed that whilst I was out Advantis called again from a Stoke-on-Trent number.
  9. I received a telephone call yesterday from a DCA attempting to extract an immediate payment from me on behalf of a utility company. I politely informed the caller that there was an arrangement already in place with the creditor and that all agreed payments were up to date and he and his firm could go 'forth and multiply' After pondering on it for a while I thought I would contact the collection department of the company concerned and speak with the person that had arranged the payment plan for me and blow **** out of them ... He informed me that my account was in order and the payment agreement was still active and up to date ... and went on to say that the balance on my account bears no resemblance to the amount the DCA was trying to collect from me. After checking with his senior supervisor he confirmed that the account had not been passed to the DCA for collection and it would appear that they are acting 'without instructions' .... so, someone is lying:mad: Should I take the matter further and if so, where and how do I start? Mike. PS I have got to go out shortly so I will check in after 3pm. Thanks
  10. Hi Lexis, I have had this problem in the past and discovered that they had been delivered but the recipient company signed for all RD letters en-block (one signature) ... phone customer services and they can actually confirm this if it is the case .. They will have delivery details if it has been delivered in this way.
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