Help please!!!! in Debt Collection Agencies Posted March 4, 2010 Sent the prove it letter and had a reply entitled final response, the contents of which include: 'I note that you dispute the account being owed by yourself, but I would draw your attention to the call made to our offices on the 25th February 2010, the same date as your letter, where you admitted liability for this debt and indeed made an offer of repayment. As such we do not consider this account to be disputed and we cannot in light of the call made to our offices consider you not liable for the balance owed. However, I will place this account on hold awaiting your comments.' They have then enclosed a leaflet about the Financial Ombudsman Service and stated that they should be contacted within 6 months from the date of their letter. As my partner telephoned them to ask what the alleged debt related to and did not admit liabilty for it in writing and has not made any payments towards it, what should the next course of action be? Thanks in advance It doesnt matter how many times they were phoned up & what offers were or were not offered...they are just trying to confuse/intimidate you. If its stat barred then its stat barred = end of. If they dont stop harrassing you then report them to the OFT/trading standards & the FO.