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About iceboy

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  1. Awesome news. Thank you dx. I was about to send them a SAR but i am guessing it's not needed.
  2. Thank you dx Stated client on the letter is British Gas. I have been living in the same property for the last 10 years or so. Never moved and the debt is belonged to same address. I just dont know how they come up with this debt years later. In that case, i won't be ringing them. Do i just ignore it? Can British Gas still place a default on my accounts? I have a good payment history since then and i dont want it ruined because of this. Btw, they have also sent me an email and asking me to contact them by replying to that email or
  3. It's not Lowels. It's Lucas Credit Services. Never heard of them untill now. Should I be paying or ignore it? Can they put a default on the CRAs?
  4. Hi everyone, hope all ok here. I have just received a letter from a debt collection agency asking me to pay a debt owed to British gas. Upon checking my credit scores, i can see this debt shows up as settled and closed in 2016. Started in Dec 2015 and closed in July 2016 with £0 balance. I have no recollection of owing anything to British Gas. It's a very small amount (around £40) but it has been bugging me. Any idea if i should be paying this company? Thanks for all your helps in advance.
  5. Hi bazzas, Yes they do accept that i have international minutes. I used to have 30 but increased to 60 and then to 138 followed by 180. I even receivd a text message confirming that. I asked for confirmation because i know this would happen. They still had not responded to my second complain letter. What should i do? Thanks.
  6. Any help on this? Second time i contacted CEO but no luck. Does anyone know what furher steps i can take to get them take me serious? Thanks
  7. I sent them a letter few weeks ago and the respond i had was that they couldnt do anything and that the bill was right as i made international calls. I just sent another email to CEO at olaf.swantee@ee.co.uk I sent the below email which is just similar to one above with a 7 days deadline to respond: But is there anywhere else i can complain to? And if do, how do i get around doing it? Many thanks for the respond.
  8. Hi; I have a problem with T-mobile i would to get your opinions on. All my problems started about a year ago. I have been on T-mobile for quite a few years now. Last year, they charged me extra £400 for things i shouldn't have been charged and all done without my knowledge as i pay by direct debit. But after long phone conversation, they refunded all the amount back. They said i made calls to 08 numbers and lyca mobiles. Who would know what numbers are lyca and what not! Anyone can just transfer their existent number and you wouldn't know.
  9. Hi; I am writin gon behalf of my friend who is very vulnerable and is affectively homeless. He has few serious life threatening conditions such as Behcet Desease, Plysystic Kidney Desease, blood pressure problems, panic attacks, anxiety and few others caused by the behcet desease (mouth and body ulcers are the common ones) He had applied for housing and was provided with a non-shared hostel room with sink and toilet. He had numerous of letters from his doctors, behcet specialist professors and his GP explaining the seriousness of his conditions as well as from his psychiatrist.
  10. Anyone has any input on this one? They sent me an email suggesting that I speak to Ombdusman as the issue wasnt resolved between us. What should I do?..
  11. Hi everyone; I have been on 3 network for more then 8 years now with few additional contracts on the same network. In January, my Sony Xperia S was taken for repair to a 3 shop, it had random restarts, freezing, yellow spots on the screen and loose back cover. 4 days later the phone was back and i received a text to go collect it. They done a hard reset and sent the phone back without the back cover. I notified the store that the cover was missing, and they asked me to go back there following week. I work full time so i went back within 2 weeks and cover still wasnt there. 4 mon
  12. Any advice what to write on grievance letter? Any template maybe? Also could you please help me on how to put in the employment tribunal claim?
  13. During my research i have come across with this: Unlawfull deduction of wages: Sections 13 to 27 of the Employment Rights Act 1996 (ERA 1996) set out the provisions that protect workers from unauthorised deductions from their wages. * * * Protection against unauthorised deductions * Section 13 of ERA 1996 prohibits deductions from a worker’s wages unless: * The deduction is required or authorised by statute or a provision in the worker’s contract; or The worker has given their prior written consent to the deduction. According to this, i should still be eligible for the
  14. I have recovered from the surgeries. However i still have sudden and sharp pain under need my appendicities scar throughtout the day. My doctor sending me off for a ultrasound scan before he can comment on it. Also i am very stressed! My sleeping paternt went upside down. I am scared when i get back to work, i will fail attending work on time for a while, although this is not my concern at the moment. I still dont know what to do! My employer is the only reason i am in such a bad state mentally and financially! Any help on what i should be telling them? How can they expect me to afford tr
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