This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Bump

Hi All, Sorry to do this, but requests for help in my own thread haven’t quite thrown up what I was looking for. Basically, Lloyds solicitors have sent me a letter offering me full settlement of the amount I calimed (about £450), but since then, extra charges have been applied to my account totaling about another £450. Is there anyway I can get this new lot tacked on to the first amount? Either by increasing the amount I’m claiming or by dealing directly with the bank? I’ve tried calling the solicitors: the first time, they advised me that the court can do it for me (cue a 25minute wait on hold at the court, and a lack lustre response advising me to call a legal helpline, who in turn redirected me to the court!); the second time the solicitors have advised me this can’t be done at all and I should start a new claim! Some people have advised that I just start a new claim, which I’m not completely averse to doing, but I’m in rather a tight situation money-wise at the moment, and the prospect of £900 arriving as opposed to £450 would afford me some much needed breathing space. Is there anyone out there who has had experience with this, or have you read any threads in which this has been discussed? I’d be most grateful for any pointers that people could offer, and once again- sorry for posting this in this forum! Thanks in advance, FW

Thing is though, I'd like it all in one lump, and ideally this month!

That was my first port of call Reload, but the (un)helpful guy who answered the phone told me that they're only instructed to settle for the amount claimed and if I want to change it I'd ave to apply to the curt to do so. He wouldn't entertain any idea of them upping the amount

Hi Steve, Thanks for confirming that. Don't suppose there's any chance you could point me in the direction of a thread in which someone's had a similar problem??? I've tried calling the court, and after waiting on hold for 25mins they answered and directed me to a free legal helpline (0845 345 4 345 if anyone's interested), which in turn directed me back to the court! I've neither the time nor the inclination to spend another 25mins of my firday afternoon on the phone to a recorded message telling me how important I am, so if anyone could advise I'd be very much indebted. Thanks again, FW.

Hi All, sorry for the lack of timely updates, I've been out of the country for a couple of weeks! Anyway, I've received a letter from the delightful SCM offering me full and final settlement, HOWEVER... Since starting the claim new charges have been added to my account, totalling about £250. Obviously I'd very much like to have these tacked on to my settlement, but not sure if there's anyway I can go about doing so. I just called the sols to check, and their 'advice' was that I can try to negotiate a refund directly with the bank, or apply to the court to increase my amount claimed. Has anyone had experience in this regard? What would you lot advise? Any help would be greatly appreciated. Thanks, FW.

Good luck.

Well, having said that yesterday, I managed to get through to Mr Thomas this morning! He sounded particulay meek, and took about 5mins to find my case file. When he found it he asked me to confirm my address, and then proceeded to tell me that he has been instructed to settle!!!!! He should get a settlement letter out to me, with conditions attached, by the weekend. I couldn't be bothered to explain on the phone that I won't be accepting any conditions, I'm just glad I've got the settlement ball rolling. Will keep you all posted.

Handed my allocation questionnaire in today. I had wanted to call the sols (Sechiari etc) and try to negotiate an early, but full, settlement. Without wanting to be crude, that Mr Thomas really boils my p*ss!! Whenever I've called I've been told that he isn't in, and I just can't believe that a firm of any size or repute would only have one person who could deal with a call or enquiry. I have now left four messaages asking for a return call, all in vain. It's just frustrating.

Hi Gary, Thanks, and I hope yours goes well too. FW

Yeah, mine's signed by him too. Might call up and demand to speak with him:? Am determined to get one of the b*ggers on the phone discussing an early settlement!!

Hi Nick, Welcome to the forum. I'd advise you to have a good read around of vairous threads, especially the FAQs, and also have a read of threads in the Lloyds forum that have 'settlement offered' in the title, as these will show you the full process of claiming back your charges. The letter you've received is a pretty standard response, and just designed to put you off. Time for you to step it up a gear and send a Letter Before Action (you can find a template in the Library section ). One question: why are you only claiming for the last 2yrs? Anyway, best of luck. FW.

Cheers Kotum

Hey Stadium, My defence was due before the 31st, and it arrived yesterday, so I guess you'll probably hear from the sols today or tomorrow. Although fingers crossed you don't, and you can enter a default judgement in your favour! I'm not going to bother with the AQ just yet, I'm going to speak to the colicitor on Monday and see if he could see his way to negotiating a settlement (although I'll only accept a full and unconditional settlement). See if I can hurry things along a little, as it would be nice to get the money and enjoy it during this beautiful weather at the minute FW PS- do you think Danni California's a little over-rated? It's a bit too samey for my liking. Haven't heard the album yet though