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rkrishna

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About rkrishna

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  1. no, nothing is mentioned in the agreement about the what is included in the cost of the check-out. I am not thinking of going to court for this matter. it is too much hassle for me. I don't think the pain is worth it. I will have to spend more to make the claim without knowing whether I will get the money back or not. I think it will just be a lesson for me not to make such mistakes in future. I think this is a way of extracting money from people by adding hidden fees in terms and conditions and there could be more people like me who failed to notice it before signing the agreement. Thanks for
  2. yes, the check-out fee mentioned as £95 plus VAT. but shouldn't they charge landlord these costs? just because it is in the agreement, does it mean I must pay whatever is mentioned in it?
  3. Hi, I vacated a house two weeks back and the agent is charging me £114 as check-out fee and deducting it from my deposit (deposit amount is £900). unfortunately this fee was mentioned in the tenancy agreement in terms and conditions (not clearly visible like other fees) and I signed it in the beginning without noticing that charge. now the agent says I will have to pay because it is mentioned in the agreement and says this cost is my contribution for the cost of the check-out. they appointed a third party for the inspection of the property after check-out and may be they are collecting this
  4. Hi, I bought a second hand car by part exchanging my old car. I signed the papers, but after coming back home, I checked the average price of that car on the internet (in AutoTrader.co.uk and Parkers.co.uk) and I think I overpaid at least £1000 on it. but I haven't driven the car yet (I told them to clean and do full service before delivering). can I now change my mind and cancel the deal? do I have a legal right to do so? if they can reduce the price by at least £500 I am happy ( I am not sure if they will agree), but if they don't, can I cancel the deal?
  5. need to clarify this because it contradicts with what I said later. I did call them to ask what is the problem and how much it costs etc, but they said it is not possible, they have to fix HG first which was obvious, then see if it solves the problem and check it further if that doesn't fix the problem. then I believed what they said and they carried on with their work.
  6. I may get AA or RAC to verify if the job has been done properly and get the garage to fix it if they found any issue with it, so that I can stop worrying about another breakdown due to overheating. this whole story is a lesson for me to avoid local garages and go to big branded/reputed garages. even if they charge more, at least the repair and the customer service will be very professional and there won't be any doubts about the repair. this is not to say all the local independent garages are bad, but it is a bit risky if the one I chosen turns out to be bad. this garage is part of good garage
  7. finally some good news for me after a long stressful time. they found something wrong with the "heat exchanger" which they replaced with a second hand part (they warned me new one costs £200) and also they charged me £50 extra for that (so luckily no problem with engine block which would have cost me lot more). in total they took three weeks to fix the overheating problem (replacement of head gasket, other parts and now the heat exchanger). I collected my car now. when I told them to absorb the cost of this part since they charged me main dealer price, they were very angry saying main dealer p
  8. first of all thanks for all the responses to my question. it is not about blaming garage. right now I am stuck with this faulty car and ran out of ideas to solve this issue and so posted the question in this forum. I spoke with the mechanic again and he says he double checked the HG is fine, cylinder head is also fine and checking if there is any other part that needs fixing. if that turns out to be OK, then he suspects the problem could be with engine block (I know nothing about car parts, so please excuse me if this doesn't make sense) and says even confirming 100 percent if that is the prob
  9. if the garage had given me a report of what's all wrong with my car and how much it will cost to fix before carrying out the repair and if it is going cost me more than what I paid already, then I would have decided not to go ahead with the repair, because it will exceed the value of the car and I would have sold it for whatever price I am going to get. I kept calling them every day when I first gave it for repair to know how much it will cost, they kept telling it is not possible to diagnose everything before. I think their approach seems to be fix something, run it and if it doesn't work, ch
  10. ok. I didn't want to deviate this thread by providing too much information than the actual problem I am facing right now. I could have put this info in my original post, but there is no button to edit the post. car purchase date: Nov 2009, mileage when bought 66000, current mileage 71300. I paid the full price, it was not financed. it is Ford Focus 2003 diesel car. I haven't bought anything else extra apart from the warranty. warranty sold by the dealer, but provided by some company called "warranty management services". it is a five star warranty, covers only major problems but with
  11. I bought the car in Nov 2009 from a dealer for £3600 and I bought a three year warranty on the car for £600. I haven't got it inspected when I bought it. I did a test drive and looked OK to me. but within a span of less than two years, there were two major problems with this car. the clutch and dual mass flywheel had to be replaced which cost me £800 and warranty company didn't pay for this saying they only pay for things that are broken. they say it is worn out, not broken and mechanic says it never breaks and warranty is not worth the paper it is written on. now major engine problem with the
  12. they are not the same, but are related and I posted the questions as the events unfolded. one of them was to see if the bill is high or reasonable, second one was related to my car theft. they all are related. I am going through a very tough time in my life right now. I was already in trouble with the garage repair and on top of that my car was stolen (recovered later) and I had to pay money to get it recovered. if I had gone to a reputed (branded) garage, I wouldn't have faced this problem. I am regretting a lot for going to this garage who don't seem to have the skills to do major job. it is
  13. obviously I haven't done that, learnt a lesson now, I should have asked for a diagnostic report before carrying out the repair. This is the first time I encountered such a problem. but Is there anything I can do now? Is it not possible to diagnose the problem with the engine beforehand without carrying out the repair? Is there a quick fix to this solution without going to court? I have even asked them if they are ready to buy my car and they said they don't buy or sell cars. it is Ford Focus 2003 diesel. I am not sure if I can even sell the car in this state and what price I am going to get. i
  14. Hi, my car was overheating and I got it repaired at a local independent garage after paying a huge bill (£1365). warranty company has agreed to bear some of the cost (£450). I am yet to receive money from the warranty company. they said they replaced the head gasket and other parts like drive belt and drive belt tensioner etc. But after driving for around 10 miles, the I got the "engine oil" and "check engine" warning lights once again. I was about to take it back to the garage next day morning and my car was stolen in the night, but luckily it was found within few hours. the thieves drove it
  15. Hi, my car had a overheating problem which I got repaired from the garage by paying around £1365 (for replacing head gasket, in fact I got some advice on this forum if the bill was reasonable or not). after it is repaired, I took it home (around 2.5 miles from there) and in the night I drove less than a mile and found "check engine" indicator glowing (leftmost corner) and also the "engine oil pressure" indicator (on the right hand side) was blinking and drove it to home very slowly (whole of this journey was less than a mile). then on the same night my car was stolen (keys were with me and the
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