I'm new here, allthough I did claim back the small amount of charges from RBOS & BOS last year.
This time I'm fed up with these Banks.
I am running a (very) small business with my wife (about £100/month) and have this small Business account with BOS. Dell financial services wanted to take via Direct Debit the monthly payment of £57.54 of my account on 24.10.07 what did happen. Unfortunatly my account went about £30 over the overdraft limit, what was my mistake. So I drove to the Branch and payed in £40. As I came home they had already got the money back from Dell and had charged me already £35!! I wrote them a message from my account saying I'm not going to argue with them and I wanted this sorted out immediatly. I could have told that my dog, useless.
So I phoned them on 26.10. and was put through to some dodgy manager who just ignored what I was saying. I told them there was enough money in the account that day and they told me there should be enough in it the day before???
The same thing had happened 3 times with my personal account and I was not charged a penny!!:idea:
On Monday 29.10 I received the letter (sent on 26.10 and saying written on 24.10) with the note that I have been charged £35.
So I sent them the first letter from Bankcharges.info.
Today I received a message from Dell financial services saying the Bank had rejected the payment (I phoned them on 24th and told them that) and now I will be charged late payment interest and additional charges plus an administration charge of £15.
So I'm now within a couple of days beeing EDIT for over £50!
Sorry, this may have been asked somewhere else in the forum but can I claim these Dell charges from the BOS back with postage and other charges (maybe the drive to see a doctor because of this ridiculous behavior from BOS).