I was reliably informed that most washing machines these days are rubbish so I bought the cheapest one I could from currys and then paid for a 5 year whatever happens extended warranty. Since I bought it, the machine has randomly decided not to go onto a fast spin from time to time meaning washing sometimes comes out dripping wet. After a few months the problem became permanent so it got repaired through the manufacturer (beko). At first the fault was misdiagnosed then I had 2 appointments cancelled then finally the motor and circuit board were replaced. Although it was fixed it would still randomly not spin out but I was reluctant to call the engineer again because I doubted I would beable to demonstrate the fault. The problem became permanent again in september and its now over a year old so its currys responsibility. Again the fault was misdiagnosed with the engineer telling my girlfriend that it was a load balance problem and we just had to "persevere with it". On the next callout he found the waste pipe to be kinked off where the last repairmen had pushed it back too far. This seemed to fix the problem but once again it would sometimes not spin out and now 1 month later the problem has again become permanent. I am now totally fed up. My girlfriend has had to wait in for the engineers on 7 separate occasions and is giving me grief for buying a pile of crap which has regularly left us with mountains of washing. I have tried to complain to currys and have gotten nowwhere and been passed between departments by people who just dont want to know and dont give a toss. IMO for a machine to go wrong as much as this there must be something fundamentally wrong with it but because its mainly an intermittant fault, even when it appears to have been repaired its actually still broken. Currys have told me that for the machine to be replaced the engineer needs to declare it a write off but how do I get him to do this when he thinks its fixed but I know its not and its just going to go wrong again. For those that are interested, heres a link to a consumer review site for the same machine and theres at least six comments from people who are having similar problems. Beko WMA 510, 97 confirmed customer reviews on Reevoo Do you think currys know about this fault and are just fobbing me off? I am trying to arrange to be there when the engineer comes out again but they cant give me an exact time and I cant get the time off to wait in all day. I get the impression that they think they can just tell my girlfriend anything. Any advice on how to proceed would be greatly appreciated.