I have also had this call today as well as one of my colleagues, when I said i had already claimed they put the phone down on me. I have claimed charges however, the call today was on my company phone which no-one other than my company know I have. Therefore this would suggest they are calling randomly in the hope to get hold of people. i guess the reason they put the phone down is to not waste time so they can get onto the next call. No big deal as far as i'm concerned, just a company using cold calling tactics to get business - they did not withold the number which is 0161 2738177. they also knew none of my personal details. Hope this helps.

Hi again, The saga continues... I also recieved the 'no compensation' letter a few days ago and am too not willing to sit down and accept that. I am on the telephone preference service and as well as recently recieving lots of calls from international numbers with rep's that can hardly speak English, knowing all my details and offering me financial services, a girl from a company called 'Money Matters' offering me financial services called and when i asked where she got my details and then mentioned Loans.co.uk, she too couldn't get off the phone quick enough. I cannot find them on the internet which is worrying as was this a dubious call? she already seemed to know lots of my details. I was going to put another letter together to send back explaining that simply saying 'we are not offering compensation' is not a good enough resolution to the potentially life altering situation they have put us in. If someone emptied my bank account I would be bu99ered, to say the least. If you think the better solution would be to fight together then I'm open to suggestions.

however the original they sent me looked like it was a copy.

I did indeed send them a copy,

Hi again, This was the letter i wrote, feel free to use as a template, it wasn't drawn up by a legal representative mind: Loans.co.uk 6 Marlin House Croxley Business Park Watford Herts WD18 8TD 06th September 2007 Dear Sirs, RE: My Personal Details & Identity fraud (your letter enclosed) This-morning I received a letter from yourselves (enclosed) stating that you had not looked after my personal information and that somehow it had been sold to a 3rd party without your permission (apparently). This information included my name, address, DOB and any information that would be on a loan application form which would obviously include all of my bank details. Although you presume that this will be used for commercial use, you state there is a possibility it could be used for identity fraud. I am utterly disgusted with this as personal information provided by myself should not be kept on insecure records and certainly not widely accessible by the general public nor your employees to abuse. Unless you can offer me reasonable compensation within the next 14 days for this, I will be contacting my solicitor and taking further action. Your offer of a free 12 month credit report is not acceptable to me as compensation for a matter of this importance. Any correspondence regarding this should be done so in writing for legal reasons. I look forward to hearing from you Yours Truly

Ooh, and i forgot to add, if the credit report is 'FREE' then why do they need our credit card numbers as it says in the letter... there's other ways of identifying us like our 'unique reference number' or maybe our names and addresses. AGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH ****-bags !!

I too recieved the same letter from them, my first instinct was it could be a [problem] but the tel numbers and addresses all match up - my second instict was that it is part of an ongoing promotion and a very dirty way of getting you to take advantage of it. quite a few places on the internet are offering free credit reports so this is nothing special. I wrote back to them earlier in the week stating how disgusted i was that my details are now in a strangers hands and that how a 'free credit report' is in know way enough compensation for a) on the good side, if the info went to marketing companies, the amount of calls and mail i will get over the years to come or b) on the worst side, my details being open for abuse and identity fraud. I haven't had a response yet but will let you know when i do. blithering idiots ! ps. Hi to all, i'm a newbie : )