Hello, I purchased a lcd TV for curry last Christmas and took them up on there whatever happens protection plan which covers me for cost of repairs, protection against breakdowns caused by mishaps and so on. The TV was accidentally knocked of its table stand by one of my children onto a vacuum cleaner breaking the screen itself and rendering it useless. I phoned up curry’s who said that they would get it fixed, they collected it about a month ago and returned it back today unfixed with a letter attached to it state ting that an inspection was carried out by a technician and that they found it to be inconsistent with our description of what happened to it, I mean did they take another TV and drop it onto a vacuum cleaner!!!!!!!!!!!!. How can I go about getting a replacement TV or a full refund, surly my “whatever happens” plan should cover me for this, I would appreciate any advice please.