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About mouthyman

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  1. Good thought - anybody know the CEO's Home Address? Those local to him / her can drop the unwanted mail round personally?
  2. Can anybody think of a way of public humiliation that can go onto Facebook, Twitter etc? Hopefully then it might go viral if the idea is good enough. An example of public humiliation working can be the complaint to United Airlines - I think about for low cash limits for items broken when taken off passengers to go into an aircraft's hold for the flight. I thnk it showed baggage handlers throwing lots of "valuable" items around, dropping and breaking them. When it went viral on Youtube, United Airlines was humiliated in public, changed its behaviour and gave sensible money to the passenger
  3. I am in the process of booking a holiday to the USA 07-17 August this year. I have heard the view that the volcano has erupted and today is continuing to cause problems. However there is no known dates to close the airspace during August. It is like booking with BA and hoping to travel without dispruption in the next month. The strikes are a known event, but travel beyond this date is fine. Some Insurers are dealing with the cloud as "bad weather". If they refuse claims due to the ash cloud, then does that mean that if a hurricane strikes again (say), because it has happened b
  4. I did have that in mind which is why I cashflowed for the worst eventuallity. However their telephone message made no mention of "BT Account" or "bank account"; it was just "your account". They just weren't clear enough.
  5. BT on Friday phoned and said that the cancellation charges have been removed fro the bill and they will only take the remaining balance from the account. On Monday they Direct Debit the whole amount -including the cancellation Charges!!! :mad: WELL DONE BT!!!!!!!!!!!!!
  6. Monthly bill has just come in - WITH Cancellation Charges!! Have instantly e-mailed BT back saying they need to re-issue the bill corrected! Will have to see how they react over the next few days. I will keep you all informed.....!
  7. Now off the unlimited E+W without cancellation penalties :) and on the contract free unlimited weekends!! and have reference number. The lovely lady on the phone was not at all pushy and did the work immediately. Now to work on who gets my ADSL, landline and mobile custom.
  8. Thank you for posting the above. Can you name (or give us the iplayer link to? ) the BBC programme?
  9. I have a 12 month contract for BT’s unlimited Evenings & Weekends package that I started in October 2009. They have just announced that from 01st April “evening” will start from 7PM rather than 6PM. Also they fail to see why BT subscribers are upset about this and wish to be let out of the contract without penalty. I have had some correspondence with them already on this and have got the point where BT acknowledge paragraph 48 of their own Terms and Conditions. BT.com | Personal | Terms & Conditions Paragraph 48 is about a change being “material disadvantage” and in such a ca
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