Hey Morgan, congratulations. I'm now in the same situation that I'm charged 38 pounds. Whom should I contact to claim refund? Would you recommend just to copy your refund-claim letter as it is posted above? Thanks for your advise.
You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds
You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds