This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

I've just read in the step by step guide that they have 40 days to supply me with the list of charges, so does that mean I have to wait 40 days from the letter before I start bank proceedings ?

I've just read in the step by step guide that they have 40 days to supply me with the list of charges, so does that mean I have to wait 40 days from the letter before I start bank proceedings ?

Hi to you all, I've recently started a claim against the bank of Scotland... I both a letter - using the template in the library - last Thursday (9th Jan), I asked for all charges to be returned, and a list of all bank charges. I've yet to recieve any kind of reply. How long does it usually take for the bank to get back to you in any kind of way, I said I was giving them 7 days in the letter, or I'd start a court case. I'm wondering if I should send out a final letter, or keep waiting. I sent these letters to the HQ's, however after speaking to my mate who is a financial advisior, he said I should have sent the letters to my branch, with CC at the bottom of the letter, and the address of the HQ. He said this would force the branch to take action as they know HQ is involved.

Hi to you all, I've recently started a claim against the bank of Scotland... I both a letter - using the template in the library - last Thursday (9th Jan), I asked for all charges to be returned, and a list of all bank charges. I've yet to recieve any kind of reply. How long does it usually take for the bank to get back to you in any kind of way, I said I was giving them 7 days in the letter, or I'd start a court case. I'm wondering if I should send out a final letter, or keep waiting. I sent these letters to the HQ's, however after speaking to my mate who is a financial advisior, he said I should have sent the letters to my branch, with CC at the bottom of the letter, and the address of the HQ. He said this would force the branch to take action as they know HQ is involved.

Ah ha I get ya, after a bit of thinking. One for halifax and one for BOS. Will do !

Ah ha I get ya, after a bit of thinking. One for halifax and one for BOS. Will do !

What do u mean a seperate thread for the claims ? I no understand... Do you think I should send a second set of letters ?

What do u mean a seperate thread for the claims ? I no understand... Do you think I should send a second set of letters ?

Hi to you all, I've recently started a claim against the halifax and bank of Scotland... I sent both a letter - using the template in the library - last Thursday (9th Jan), I asked for all charges to be returned, and a list of all bank charges. I've yet to recieve any kind of reply. How long does it usually take for the bank to get back to you in any kind of way, I said I was giving them 7 days in the letter, or I'd start a court case. I'm wondering if I should send out a final letter, or keep waiting. I sent these letters to the HQ's, however after speaking to my mate who is a financial advisior, he said I should have sent the letters to my branch, with CC at the bottom of the letter, and the address of the HQ. He said this would force the branch to take action as they know HQ is involved.

Hi to you all, I've recently started a claim against the halifax and bank of Scotland... I sent both a letter - using the template in the library - last Thursday (9th Jan), I asked for all charges to be returned, and a list of all bank charges. I've yet to recieve any kind of reply. How long does it usually take for the bank to get back to you in any kind of way, I said I was giving them 7 days in the letter, or I'd start a court case. I'm wondering if I should send out a final letter, or keep waiting. I sent these letters to the HQ's, however after speaking to my mate who is a financial advisior, he said I should have sent the letters to my branch, with CC at the bottom of the letter, and the address of the HQ. He said this would force the branch to take action as they know HQ is involved.

I've already sent away letters for both accounts, but this has happened after that. Its a joke, why should I have to pay a charge for failing to pay MYSELF ?!

Ok, this is the story. I have 2 bank accounts, one for wages, and one for bills. On a friday when I get paid I have a standing order of £150 from the wages account to the bills account. However, I went online and transfered the £150 manually, therefor :twisted: e the standing order failed as there wasn't enough funds in the wages account. So I had a lovely letter this morning informing me that I have been charged £39 for this. I've been th the bank, they say its not a bank error so they wont reverse it, the phone bank has also stated this. There is no way I am paying for transfering my own money. I need help and I need it now !