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chocolatequeen

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  1. I sent off for statements,they arrive the same week, charges came to £42003, sent off first letter requesting all my charges be payed back to me,they replied within the 14 days i gave them saying all bank charges we applied correctly,sent off second letter threatning court action if they didnt pay up,then i just gave them a quick call to see if they would re evaluate my claim to which they said they would but it would take up to 8 weeks! but within 2 days of phone call i had a letter saying they were willing to give me back £2992 (yippie) which i excepted and it was paid into my bank account 6 days later! i know it wasnt the full amount but i was very happy with it (money i thought id never see again lol)
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