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Baronhardup

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  1. Dear Todge Thank you very much for your response to my query about Manual Intervention. Thanks to your clear explanation I can now see the logic in asking the bank about Manual Intervention. I'm obliged to you. Baron Hardup
  2. I am a new boy on the Consumer Action Group website. and prior to taking action to recover charges from my bank I have read all of the Frequently Asked Questions - looked through the library of letter templates - and read reams of correspondence in the Forum section. Could anybody explain to me why one asks a bank for details of any event in the account history which has required Manual Intervention. What is the significance of such an event ? Baron Hardup
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