Hello! Since my last note, i have served the claim, and since NatWest didn't acknowlege or defend my claim in the allocated time, ive entered judgement by default. i completed an N225, forwarded to the courts and they issued it direct to Natwest on 27/07/07. So this morning i called up the customer relations line to find out who i chase up my monies with and was given a london number for their legal team, i spoke to a guy who couldnt find any record of the claim!!! He insisted they couldn't of received anything or they would've replied!!!! (YEAH RIGHT - 8 months and not one piece of correspondence rec'd in reply to my letters!!) then he asked who i'd served the claim with, when i told him my local branch he said they "couldn't of received anything either or they wouldve forward details to them!!!" I am livid because everything i posted to the branch was sent Recorded Delivery and presumably the mail from the Courts would've been sent that way too!!! the guy from the legal team has asked me to forward all the paperwork i have via fax immediately, but as im at work at the moment, it'll be tomoro now, im really annoyed with them!!!! Has anyone any experience/advice/help on this matter!!!!! IM SO FRUSTRATED!!! its been going on for 8 mths now!!

Great thanks. I had sent my schedule to natwest but not to anyone else. so just to confirm: i now need to forward details of my account and schedule of charges to MCOLL and Cobbets solicitors (is there a template for this anywhere?) should i just include a comment about excessive charges and lack of communication during the 3 months of letters asking for refund??? do i just need to ignor that bit about: In relation to each charge - is it the case i should not have been charged? if yes please explain why i shouldnt of been charged... if no is it the case i shouldn't of been charged this amount?if yes please identify the sum i should've been charged... if no please state my case sorry to repeat myself but i really dont want to make any mistakes again.. thank you so much!

Im currently claiming £1,500 back off NatWest and have just received the defence forms from their solicitors (it says: This request is served in persuant to CPR Part 18 alternatively with regard to CPR Rule 27.2(3) ). they're asking for schedule and acc details etc which is no problem but also they're asking: In relation to each charge - is it the case i should not have been charged? if yes please explain why i shouldnt of been charged... if no is it the case i shouldn't of been charged this amount?if yes please identify the sum i should've been charged... if no please state my case what do i do? i wish they'd just pay up!!!!! please can anyone tell me whats best to do in this situation..... Thank you thank you thank you!!!

Im currently claiming £1,500 back off NatWest and have just received the defence forms from their solicitors (it says: This request is served in persuant to CPR Part 18 alternatively with regard to CPR Rule 27.2(3) ). they're asking for schedule and acc details etc which is no problem but also they're asking: In relation to each charge - is it the case i should not have been charged? if yes please explain why i shouldnt of been charged... if no is it the case i shouldn't of been charged this amount?if yes please identify the sum i should've been charged... if no please state my case what do i do? i wish they'd just pay up!!!!! please can anyone tell me whats best to do in this situation..... Thank you thank you thank you!!!

Im currently claiming £1,500 back off natwest and have just received the defence forms from their solicitors. they're asking for schedule and acc details etc which is no problem but also they're asking: In relation to each charge - is it the case i should not have been charged? if yes please explain why i shouldnt of been charged... if no is it the case i shouldn't of been charged this amount?if yes please identify the sum i should've been charged... if no please state my case what do i do? i wish they'd just pay up!!!!! please can anyone tell me whats best to write.....