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About chuffter

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  1. Thanks Bazz, Yeah pretty much what I did. They ended up giving me a Mercedes Vito last night (my car went in on Monday) "Its all we have available" which is a complete crock!! However at this point I didn't care, I just wanted to have a way of getting home! I've logged a case with VWFS with whom the lease is with, I've added that due to the appauling service I have recieved I have totally lost confidence in their ability to keep me on the road should something happen to their vehicle and so I will be looking to end the contract early as they are seemingly not equipped to provide
  2. I did ask but they didn't have any available till the 30th Jan,
  3. Hi, Luckily I've not had to use this site for quite some time, however I can't find any advice on this anywhere so I'm hoping I can count on this site again to shed some light on something. I have a personal lease vehicle, for which I get a car allowance from my work as I need to travel for my job. I'm an account manager so being at customers reliably is a must so I chose a decent reliable vehicle. A Skoda Octavia VRS Estate, which has been great up till this week. I have kept the car serviced as per the manufacturers instructions as I took the full service, maintenance and tyre
  4. Hi All, Having a bit of an issue with getting a refund from Scottish Power for a pre paid gas meter we had at our council flat. when we moved out the meter was showing in credit, we always put more on each month over the summer so we have a bit of a buffer for the winter. We couldn't run it down due to the circumstances of the move, the area was descending into chaos rapidly and we wanted out, we gave the final meter reading on the 3rd the guy I spoke too was new and cut off the call I called back on the 6th of October to try again. A week or
  5. Thanks Mike, I'll see where my e-mail gets, says they respond within 48 hours, after that I'll send a follow on to someone senior.
  6. Hi Guys, Wonder if I could just make sure I'm thinking about this the right way. I joined BT in August, apart from a few ordering issues everything went fairly smooth, we go the Infinity 2 Broadband, phone and TV package with BT sports, HD bundle, Music Bundle and a couple of other bits. £40.00 less a month than we were paying sky so result, or so we thought. We moved on the 3rd of October into a new house (well to us anyway) round the corner, so the exact same exchange and a point box with an "BT infinity now available" poster on it. The last tenants had Openreach fibre through
  7. Just to update after my long painful feud with Welcome is finally over after 6 years of trying to sort it out. They accepted the lower settlement figure so my account is now closed, phew! Ironically I used the PPI payout to settle the account
  8. If they cannot provide proof of payment (i.e a copy of the transaction details, card number, cheque number etc) they are just clutching at straws. You need to send them a CCA and SAR request. In the letter tell them you do not acknowledge making a payment on the dates they have stated and that you believe the debt to be statue barred. The last two times I've had people chase me over Statue Barred debts this is the only letter I've needed to send them.
  9. Hi Guys, After two years of trying finally got a decision on my PPI claim against Blue Sky Personal Finance, from the FSCS (whom when compared to the ombudsman are pretty quick!, just over three months!) for a decent payout in my favour, result! My question in regard to Welcome is two fold, the PPI was front loaded now I've been awarded a refund, shouldn't that amount be deducted from the remaining balance? If so that should answer my next questions which is I've offered a short settlement figure to Welcome to settle my account. If the above is correct then this should be >500 ish
  10. Thanks Renegage, I was more hoping for peoples personal experiences with the scheme, if any. We'll probably more be looking for the mortgage guarantee as there aren't any new builds in our area.
  11. Hi Guys, Does anyone have or has looked into a Help To Buy loan from the government to buy a property? For us it's the ony way forward but wondering what. The payment terms are while it's interest free, if you can pay less another and make it up in another Thanks Strve
  12. As Brig said, how much was the original PDL for and how much are they now asking for? Any money (no pun intended) its been loaded with fees etc which you can get taken off?
  13. Thats what I thought. Ha cool didn't see you are in Chester, live in Deeside just down the road
  14. well they took their time with their next letter of no significance. They have sent a letter with a statement of account showing a payment in 2011, which I know I didn't make and can prove I did not make as I only had a bank account at the time and nothing else. So have sent a letter back asking for un-disputable proof of payment not some knocked up excel spreadsheet pretending to be an official document. I'm right in saying they need to provide this by law aren't I?
  15. well after signing for my name for their own letter, they have gone quiet, should I leave it or send another letter asking them to reply to say that the matter is closed?
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