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Everything posted by lee32uk

  1. Thanks all Already printed off a copy of the email for my Aunt to give to her, and of course I will keep the original email cheers Lee
  2. Hi all @Ericsbrother I am one step ahead yesterday I sent an email to: compliance @ lidl.co.uk FAO Mr Christian Härtnagel and it has done the trick. They just asked for a copy of the blue badge, vehicle registration and which store it was. They have contacted Athena and told them to cancel the charge, and my Aunt has been added to the exemption list for the Store so that she will get 3 hours in future. This is the email they sent: Dear Mrs xxxxxx Re: Parking Charge Thank you for providing the requested information. As you are probably aware, Lidl UK GmbH is a national retailer. As such, we have stores in locations with limited parking space and in common with many of our competitors, our store car parks are abused to a significant and detrimental extent. We have therefore judged it necessary to take measures so that our stores parking facilities are available first and foremost to our customers. In order to ensure that sufficient parking spaces are available at all times to our customers, Lidl employs third party contractors to monitor and control our car parks. So far, this service has proved reliable and effective in reducing car park abuse and in freeing up spaces for our customers. In light of your comments, I have contacted the Car Park Management Company and have requested that this charge be cancelled. Please note, your comments regarding our parking restrictions have been noted and passed to the relevant department. I have also added you to the exemption list for this store which will allow you three hours free parking on any future visits. I hope this helps you. Thank you again for contacting us. Yours sincerely, For and on behalf of Lidl UK GmbH Glad I was able to sort it out for my Aunt, and hopefully anyone else reading this in a similar situation can use that email address above as it seems to get better results. Thanks all Lee
  3. Thx for the replies, and for sorting out the pics upload dx100uk The Site comes under Tameside Council jurisdiction. Is there anything that can be found from the link below ? https://public.tameside.gov.uk/plan/f422planapp.asp I had a quick search for LIDL in the applicant name (Denton/Audenshaw district) but don't really know what I am looking for. @Ericsbrother The initial email I sent to LIDL is below Dear Sir/Madam I recently received in the post a Civil Parking Charge Notice (xxxxxxxx) for £90 from Athena Parking stating that a parking incident had occurred at LIDL in Denton, Manchester on 18/6/2018 I am the registered keeper of the vehicle in question (Registration xxxxxxxx). Athena Parking state that the vehicle overstayed 30 minutes and 9 seconds beyond the 1 hour and 30 minute allowed stay. As a disabled occupant of the vehicle with a Blue Badge on display I feel this is extremely unfair. I walk with the aid of a stick so I take longer than an able bodied person to get around the store. This is the first time that I have received a parking charge when doing my shopping at LIDL. I feel that this £90 charge is no more than a ransom which targets vulnerable people like myself. I am shocked that a Company such as LIDL can go to such underhand tactics as this by employing these charlatans in the first place, that prey on people who are spending their money in YOUR store. I am requesting that this unfair 'PCN' is cancelled because this has put me off ever shopping in LIDL again. Absolutely shocking to treat paying customers like this. Yours faithfully Mrs x The replies back are standard robotic affairs. They can't appeal on my Aunt's behalf as all appeals need to go directly to Athena. Doing so allows you to retain your right to formally appeal any decisions made by Athena ANPR. I have sent a couple more emails back to them, but they are no longer responding. Thanks all
  4. Hi all I am trying to help my Aunt who has received one of these parking charges through the post. 1 Date of the infringement 18/06/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 20/06/2018 3 Date received 22/06/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Not that I can see 5 Is there any photographic evidence of the event? Yes. Driver and occupants not visible though. 6 Have you appealed? {y/n?] post up your appeal] Sent emails to LIDL Have you had a response? [Y/N?] Yes. LIDL are unwilling to cancel the charge and are now ignoring emails 7 Who is the parking company? Athena Parking 8. Where exactly [carpark name and town] LIDL Manchester - Ashworth Street, Denton M34 3LJ Appeals Body says the IPC. I have been reading a few threads on here and a few other places, and I was under the impression that emailing LIDL direct usually killed these things off ? I had had a few replys but they are unwilling to cancel it, and are now ignoring emails on the date in question my Aunt was an occupant in a vehicle that is registered in her name . She is partially disabled and walks with the aid of a stick. There was also a Blue badge on display if that matters. The charge is because the vehicle overstayed by 30 minutes. The occupants of the vehicle did shop in LIDL on the said day (No till receipt though unfortunately). I am thinking next course of action to write direct to LIDL head office ? Just want anyone's thoughts before I do. Thanks for any help Lee Here is a copy of the parking charge notice which I meant to post. http://i65.tinypic.com/rvjzi1.jpg http://i68.tinypic.com/f9nsib.jpg Pics are not displaying for some reason. I used tinypic for reference.
  5. So in this morning's post I have received a Notice of Discontinuance from Carter's. I will keep this in a safe place just in case Thanks to everyone that helped, it is much appreciated. Regards Lee
  6. I rang the Court earlier today and they confirmed that Lowell Portfolio hadn't filed anything by the 5th September deadline. I then asked that the claim be struck out without further notice. The person I spoke to also suggested that I put it in writing, so I will do that as well. Hopefully this will put an end to things. Lee
  7. Hi Andy No I haven't received anything else apart from that letter. I will give the Court a ring on Monday and find out whether they complied or not. Fingers crossed they miss the deadline. Regards Lee
  8. Hi Andy Not that I can see. Here is a copy of the letter.
  9. I have received a letter over the weekend from my local Court. It is an N24 General Form of Judgment or Order, and it states the following: IT IS ORDERED THAT 1. Unless the claimant files and serves a copy of the claim, contract and statement of account by 5 September 2015, the claim is struck out by the order. Do I need to ring my local Court on Mon 7th September to check whether they filed/served the documents on time ? Or will the Court let me know ? Thanks for the help so far Lee
  10. I have seen a few other threads regarding carter and their tactics. I also received the notice of transfer of proceedings in the post today from the Court, so I guess the next thing will be them deciding whether to continue or not.
  11. Received a copy of Lowell DQ this morning along with a 'The claimant is prepared to settle this matter outside of court' Letter attached from Carters. From what I have read on here this is His last ditch attempt before He throws the towel in ?
  12. I am going to use the online N180 form on the Courts website and type it out, as I already ticked yes in the mediation box. I will change it to No. Thanks Andy
  13. Hi Mike I will tick yes to mediation then. I am not waiting for any documents from Lowell as this claim is just bank charges that the Bank agreed to refund to me but never actually did. I have proof in writing from HBOS to confirm the refund. Apart from that it is also Statute barred (Goes back to 2008). I have read a few other threads and also threads on other forums and I have seen that they tend to discontinue a lot. Even if it does end up at court I fancy my chances Thanks
  14. Ok thanks dx So just to clarify things, once I have completed the N180 questionnaire form I send a photocopy to Lowell ? And the original back to the Court ? Also will it harm things if I say no to mediation ? I would much rather explain face to face than over a telephone (if it goes to a hearing). Thanks for the help Lee
  15. I have now received a Notice of Proposed Allocation to the Small Claims Track and the N180 questionnaire form. Do I need to send a photocopy of the completed N180 to Lowell as well ? As it says serve copies on all other parties. What happens after I send the form back ? Does this mean they are definitely taking it all the way ? Thanks Lee
  16. Hi dx I had a slight inkling that it was a bit of a begging letter as they mention negotiations. If they were confident of winning then I assume they wouldn't word the letter as such. I will do a bit more reading on here and the net. I guess there is no need to write back to them if I don't intend to negotiate ? Regards Lee
  17. Ok so I have just received a letter from Bryan Carter this morning and it says the following: We are writing to formally confirm our client's intention to proceed with this matter. We will send notification to the court shortly but before we do so our client is prepared to enter into negotiations to try and achieve a solution whereby both parties avoid further costs and expenses, and if necessary to mediate. The court encourages this type of negotiation between the parties. Please contact our helpful team on (tel no) to discuss how we can come to an arrangement by consent. I am quite surprised that they are prepared to carry on given the fact that it is statute barred. Is it worth writing to them to explain that not only is it statute barred, but that I also have written evidence from HBOS that the charges were to be refunded to me , and so this alleged debt should therefore not exist in the first place ? Or should I just let them proceed ? Thanks Lee
  18. Just a quick update. My defence was received by MCOL on 22/6/2015 at 8am. I have not heard anything from the Court or from Carters/Lowell. I am guessing there is a time limit for Carters if they wish to go ahead with the claim ?
  19. Thanks again dx. I have just been on MCOL and submitted the above defence. I take it that I no longer need to send the cpr request ? What happens now, do I just sit back and wait for a response ? Many thanks Lee
  20. Hi dx This dates back to July 2008 so I am pretty certain that it will be statute barred. I will try and give you a brief summary of events. I first received a letter from HBOS dated 5th July 2008 stating that I had gone over my agreed overdraft limit. The letter states that I would be charged £35 on 20th July 2008. It also says that as I had gone over the agreed limit I would also be charged a monthly unauthorised overdraft charge of £28 which would be taken on 30th August 2008. As soon as I received this letter I stopped using the account, and wrote to HBOS explaining that their online banking system had shown my account to be in credit. I asked that they reverse the charges. A week or so later I received a reply from HBOS, and they stated that as a gesture of goodwill they would remove all the charges (£63 in total). I have this letter in my possession. When I received my statement the following month the charges had not been removed. This has then spiralled into the Court claim by Lowell for £298.56. I have not made any payment to HBOS or Lowell. The account has not been used since I went overdrawn, and it is now long since closed. The only letters I have had from Lowell as far as i can remember are the usual ones asking for payment. I have not made any correspondence with them. The only time I made contact was with HBOS back in 2008. Regards Lee
  21. Thanks dx Ok I have just Acknowledged the claim on MCOL. So the next step is to send the CPR and take it from there ? cheers Lee
  22. Thanks for the reply dx Should I send the version for a Current Account ? http://www.consumeractiongroup.co.uk/forum/showthread.php?387483-LEGAL-CPR-31.14-Request-when-Claim-is-being-made-for-a-Current-Account Or this version ? http://www.consumeractiongroup.co.uk/forum/showthread.php?387484-LEGAL-CPR-31.14-Request-Request-for-information-when-a-Claim-has-been-issued.(1-Viewing)-nbsp I am not 100% sure what type of bank account I had with HBOS. Also how do I go about filling in the defence ? Do I just word it that I don't owe the amount in question due to the Bank agreeing to refund me the charges ? Also when I send the claim form back to the Court, and the cpr request to Bryan Carter what happens then ? Will the Court claim be put on hold until I receive info back from Bryan Carters ? Sorry for all the questions but this is all new to Me. Regards Lee
  23. Hi andy thanks for the reply 1) Name of the Claimant ? - Lowell Portfolio LTD 2) Date of issue - 18 June 2015 3) What is the claim for – the reason they have issued the claim? - 1.The claimants claim is for the sum of £206.99, being monies due from the defendant to the claimant under an agreement regulated by the consumer credit act 1974 between the defendant HBOS PLC under account reference 804xxxxxxxx257 and assigned to the claimant on 3/7/2013, notice of which has been given to the defendant. 2.The defendant failed to maintain contractual repayment under the terms of the agreement and a default notice has been served which has not been complied with. 3.And the claimant claims £206.99 4. the claimant also claims statutory interest pursuant to S.69 of the county court act 1984 at a rate of 8% per annum from the date of assignment of the agreement to date but limited to a maximum of one year and a maximum of 1000 amounting to 16.57. The total amount being claimed is £298.56. 4) What is the value of the claim? - £298.56 5) Is the claim for a current account (Overdraft) or credit/loan account or mobile phone account? - A standard Bank Account with no overdraft facility. 6) When did you enter into the original agreement before or after 2007? - I cannot give an accurate answer for this, as I have no paperwork for when the account was first opened. 7) Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. - It has been assigned to a debt collector 8) Were you aware the account had been assigned – did you receive a Notice of Assignment? - I don't have a notice of assignment in my file, but it is possible that I may have lost/misplaced one. 9) Did you receive a Default Notice from the original creditor? - Yes, but again I don't have it to hand. 10) Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? Not that I am aware of 11) Why did you cease payments? - I haven't made any payments as the Bank agreed to remove the Bank charges. 12) What was the date of your last payment? - See above. 13) Was there a dispute with the original creditor that remains unresolved? - Yes 14) Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? - No To expand on points 11 and 12 - The Bank in question (HBOS) added bank charges to my account in July 2008. When I queried the charges they eventually agreed that they would be removed as a gesture of goodwill. I have this in writing as proof. When I received my statement the following month the charges were still there. This has since spiralled into the above 'debt'. As they agreed to remove the charges then obviously I haven't paid them anything. A few more questions that I have: Is it worth Me phoning Lowell and stating to them that I have proof that I don't owe the money, as HBOS agreed to refund the charges ? Can I stop this going to a Court hearing ? Should I be asking them for proof of the so called debt ? i.e. When it first dates back to ? Does the limitations act apply (Statute barred) ? Anything else I should do ? Regards Lee
  24. Hi all I have just received the following claim form from Lowell (Bryan carter) regarding an old bank account I had with HBOS: Claimant name: Lowell portfolio ltd Issue date: 18th June 2015 P.O.C: The claimants claim is for the sum of £206.99, being monies due from the defendant to the claimant under an agreement regulated by the consumer credit act 1974 between the defendant HBOS PLC under account reference 804xxxxxxxx257 and assigned to the claimant on 3/7/2013, notice of which has been given to the defendant. The defendant failed to maintain contractual repayment under the terms of the agreement and a default notice has been served which has not been complied with. And the claimant claims £206.99 The claimant also claims statutory interest pursuant to S.69 of the county court act 1984 at a rate of 8% per annum from the date of assignment of the agreement to date but limited to a maximum of one year and a maximum of 1000 amounting to 16.57 The total amount being claimed is £298.56. First of all I want to say that I intend to defend this claim in full. In July 2008 I received a letter from HBOS stating that I had gone overdrawn on my account. I was told that I would receive bank charges of £35 and a further charge of £28 for an unauthorised overdraft fee. As I did not agree with these charges I wrote to them explaining that my account did not go overdrawn (According to the online banking system) After a week or so I received a reply stating that as a gesture of goodwill they would agree to remove the charges in full. The following month I received my new statement and the charges will still there I did try to explain to them that I had a letter stating that the charges had been dropped, but I didn't get anywhere with them This then spiralled into the above alleged debt which obviously I don't owe. I did receive a default notice, although I can't find it at present. I have the copy of the letter they sent me stating that all bank charges would be removed from my account. As you can see this goes back almost 7 years. I take it this would not be statute barred ? Does that apply to this ? I would appreciate any help on submitting a defence or if there is anything else I should do. If you need any more info then I will do my best to supply it. thanks Lee
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