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  1. Thanks all Already printed off a copy of the email for my Aunt to give to her, and of course I will keep the original email cheers Lee
  2. Hi all @Ericsbrother I am one step ahead yesterday I sent an email to: compliance @ lidl.co.uk FAO Mr Christian Härtnagel and it has done the trick. They just asked for a copy of the blue badge, vehicle registration and which store it was. They have contacted Athena and told them to cancel the charge, and my Aunt has been added to the exemption list for the Store so that she will get 3 hours in future. This is the email they sent: Dear Mrs xxxxxx Re: Parking Charge Thank you for providing the requested information. As you are probably aware, Lidl UK GmbH is a national retailer. As such, we have stores in locations with limited parking space and in common with many of our competitors, our store car parks are abused to a significant and detrimental extent. We have therefore judged it necessary to take measures so that our stores parking facilities are available first and foremost to our customers. In order to ensure that sufficient parking spaces are available at all times to our customers, Lidl employs third party contractors to monitor and control our car parks. So far, this service has proved reliable and effective in reducing car park abuse and in freeing up spaces for our customers. In light of your comments, I have contacted the Car Park Management Company and have requested that this charge be cancelled. Please note, your comments regarding our parking restrictions have been noted and passed to the relevant department. I have also added you to the exemption list for this store which will allow you three hours free parking on any future visits. I hope this helps you. Thank you again for contacting us. Yours sincerely, For and on behalf of Lidl UK GmbH Glad I was able to sort it out for my Aunt, and hopefully anyone else reading this in a similar situation can use that email address above as it seems to get better results. Thanks all Lee
  3. Thx for the replies, and for sorting out the pics upload dx100uk The Site comes under Tameside Council jurisdiction. Is there anything that can be found from the link below ? https://public.tameside.gov.uk/plan/f422planapp.asp I had a quick search for LIDL in the applicant name (Denton/Audenshaw district) but don't really know what I am looking for. @Ericsbrother The initial email I sent to LIDL is below Dear Sir/Madam I recently received in the post a Civil Parking Charge Notice (xxxxxxxx) for £90 from Athena Parking stating that a parking incident had occurred at LIDL in Denton, Manchester on 18/6/2018 I am the registered keeper of the vehicle in question (Registration xxxxxxxx). Athena Parking state that the vehicle overstayed 30 minutes and 9 seconds beyond the 1 hour and 30 minute allowed stay. As a disabled occupant of the vehicle with a Blue Badge on display I feel this is extremely unfair. I walk with the aid of a stick so I take longer than an able bodied person to get around the store. This is the first time that I have received a parking charge when doing my shopping at LIDL. I feel that this £90 charge is no more than a ransom which targets vulnerable people like myself. I am shocked that a Company such as LIDL can go to such underhand tactics as this by employing these charlatans in the first place, that prey on people who are spending their money in YOUR store. I am requesting that this unfair 'PCN' is cancelled because this has put me off ever shopping in LIDL again. Absolutely shocking to treat paying customers like this. Yours faithfully Mrs x The replies back are standard robotic affairs. They can't appeal on my Aunt's behalf as all appeals need to go directly to Athena. Doing so allows you to retain your right to formally appeal any decisions made by Athena ANPR. I have sent a couple more emails back to them, but they are no longer responding. Thanks all
  4. Hi all I am trying to help my Aunt who has received one of these parking charges through the post. 1 Date of the infringement 18/06/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 20/06/2018 3 Date received 22/06/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Not that I can see 5 Is there any photographic evidence of the event? Yes. Driver and occupants not visible though. 6 Have you appealed? {y/n?] post up your appeal] Sent emails to LIDL Have you had a response? [Y/N?] Yes. LIDL are unwilling to cancel the charge and are now ignoring emails 7 Who is the parking company? Athena Parking 8. Where exactly [carpark name and town] LIDL Manchester - Ashworth Street, Denton M34 3LJ Appeals Body says the IPC. I have been reading a few threads on here and a few other places, and I was under the impression that emailing LIDL direct usually killed these things off ? I had had a few replys but they are unwilling to cancel it, and are now ignoring emails on the date in question my Aunt was an occupant in a vehicle that is registered in her name . She is partially disabled and walks with the aid of a stick. There was also a Blue badge on display if that matters. The charge is because the vehicle overstayed by 30 minutes. The occupants of the vehicle did shop in LIDL on the said day (No till receipt though unfortunately). I am thinking next course of action to write direct to LIDL head office ? Just want anyone's thoughts before I do. Thanks for any help Lee Here is a copy of the parking charge notice which I meant to post. http://i65.tinypic.com/rvjzi1.jpg http://i68.tinypic.com/f9nsib.jpg Pics are not displaying for some reason. I used tinypic for reference.
  5. So in this morning's post I have received a Notice of Discontinuance from Carter's. I will keep this in a safe place just in case Thanks to everyone that helped, it is much appreciated. Regards Lee
  6. I rang the Court earlier today and they confirmed that Lowell Portfolio hadn't filed anything by the 5th September deadline. I then asked that the claim be struck out without further notice. The person I spoke to also suggested that I put it in writing, so I will do that as well. Hopefully this will put an end to things. Lee
  7. Hi Andy No I haven't received anything else apart from that letter. I will give the Court a ring on Monday and find out whether they complied or not. Fingers crossed they miss the deadline. Regards Lee
  8. Hi Andy Not that I can see. Here is a copy of the letter.
  9. I have received a letter over the weekend from my local Court. It is an N24 General Form of Judgment or Order, and it states the following: IT IS ORDERED THAT 1. Unless the claimant files and serves a copy of the claim, contract and statement of account by 5 September 2015, the claim is struck out by the order. Do I need to ring my local Court on Mon 7th September to check whether they filed/served the documents on time ? Or will the Court let me know ? Thanks for the help so far Lee
  10. I have seen a few other threads regarding carter and their tactics. I also received the notice of transfer of proceedings in the post today from the Court, so I guess the next thing will be them deciding whether to continue or not.
  11. Received a copy of Lowell DQ this morning along with a 'The claimant is prepared to settle this matter outside of court' Letter attached from Carters. From what I have read on here this is His last ditch attempt before He throws the towel in ?
  12. I am going to use the online N180 form on the Courts website and type it out, as I already ticked yes in the mediation box. I will change it to No. Thanks Andy
  13. Hi Mike I will tick yes to mediation then. I am not waiting for any documents from Lowell as this claim is just bank charges that the Bank agreed to refund to me but never actually did. I have proof in writing from HBOS to confirm the refund. Apart from that it is also Statute barred (Goes back to 2008). I have read a few other threads and also threads on other forums and I have seen that they tend to discontinue a lot. Even if it does end up at court I fancy my chances Thanks
  14. Ok thanks dx So just to clarify things, once I have completed the N180 questionnaire form I send a photocopy to Lowell ? And the original back to the Court ? Also will it harm things if I say no to mediation ? I would much rather explain face to face than over a telephone (if it goes to a hearing). Thanks for the help Lee
  15. I have now received a Notice of Proposed Allocation to the Small Claims Track and the N180 questionnaire form. Do I need to send a photocopy of the completed N180 to Lowell as well ? As it says serve copies on all other parties. What happens after I send the form back ? Does this mean they are definitely taking it all the way ? Thanks Lee
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