I need some advice on how to go about claiming for the above, I have a default template letter but don't have any record of how much I was charged for Halifax's administrative efforts in 2003! Since then I moved to Woolwich for 2 years only to come back to Halifax again this year.
Also, would appreciate if anyone can kindly briefly explain process of claiming and if you've been successful did you claim full amount?
Furthermore, do I send the letter to Halifax head office?
Many thanks, and enjoy bank holiday weekend.