I'm straining at the leash to get on this - I've wasted two weeks wrestling with Paypal to get my Small Claims Kit! (just ordered) Can't wait to get a SAR template so I can ask for details from Abbey. I have an account that goes back decades.. Is it realistic to ask them to provide history for 20 years of bank charges? Especially as they've starting now sending out summaries and micofiche excuses? Bullseye

Hi all, I'm new. Good to meet you all I've just stepping out on the road after Abbey. Where do I start? Am I I going to have trouble getting details going back over 6 years?

Hello chaps - I'm after Abbey - where do I start? bullseye07 - sorry mate I nicked your name, had I realised I'd have picked 'Punisher' or 'Rorshach' or something