Hi Can someone please let me know how often British Gas have to come out to read your meter, they have not read mine since December 2005 they are now trying to pin a £1000.00 electric bill on me. I have been paying them between £20.00 and then £34.00 a month for electricity. I only live in a 1 bedroom flat. I have looked at the ofcom web site and can't seem to find the information I am looking for. Regards Holly Ash

Thank you I will have a look at those. Where do I need to go if I have to get issue Legal Proceedings, I understand that this can be done on-line. When should I start to do this, I am about to send the second letter to them on Friday this week. Ta

Hi I have sent First Direct the first letter to claim my charges back. I am about to send the second letter on Friday. Has anyone claimed against them before, are they quite quick at responding? Please can you let me know. Ta About to be Ex-First Direct Customer