Victory (Sort of)! in Royal Bank of Scotland Posted April 26, 2007 Hi all, I have just called RBOS to get an update on my claim (£1862). After holing for 30 mins it turns out that they are offing me £1384 in a full and final settlement. If i dont accept this offer they say that i will have to take it to the small claims court. However they will not be sending out an offer letter to me for another 2 weeks which is the final insult really. I am unsere if I should take the money and run or if i should fight for the rest of the money! Suppose i have 2 weeks to think about it!. Anyway if anybody else wants to chase their claim up the number to ring is 0800 0155035. But prepare yourself to be on hold for a long time!