Hi guys, not sure how relevant this is but has anyone else recieved a letter from the woolwich laying out details of their merger? Among other things they've done, is to slash the free buffer on my account to £5 from £50. I rang the helpline number given on the letter, and was answered by some rude little s*&t who's attitude was "tough,there's nothing you can do about it!". Well actually there is, I can move my account, and I can also start the ball rolling over the overcharging on my account. It's not a lot, but am happy to do it just for the embuggerence factor!